Business Details
50 Years
experience
Ethical & Cruelty-Free Beauty Products
Founded in 1976, Body Shop has been a pioneer in ethical beauty, driven by a commitment to sustainability, community, and cruelty-free practices. Our mission is to fight for a fairer, more beautiful world through naturally derived, efficacious products that empower customers while giving back to global communities. We source ingredients ethically through our Community Fair Trade program, supporting thousands of producers worldwide. Innovation and integrity guide our product development, from skincare and haircare to fragrances and makeup, all designed to meet high ethical and quality standards. We champion environmental responsibility through initiatives like our refill scheme and sustainable packaging goals.Our dedication to social activism includes campaigns against animal testing and initiatives to empower women and girls. With over 3,000 stores globally, we combine retail expertise with a passion for making beauty a force for good. Customer satisfaction is ensured through a 45-day money-back guarantee and free delivery on qualifying orders. Our team of beauty experts provides personalized advice, both in-store and online, to enhance your experience. We continuously strive to improve through feedback, awards, and transparency in our practices.
Services
Skincare
Haircare
Fragrance
Makeup
Body Care
Gift Sets
Refill Stations
Online Consultations
Store Locator
Loyalty Program
Details
- Year established: 1976
Highlights and features
- We pioneered Community Fair Trade sourcing for over 35 years.
- Our products are 100% cruelty-free and certified by Leaping Bunny.
- We offer a 45-day money-back guarantee on all purchases.
- Our refill stations reduce plastic waste in stores globally.
- Weve been fighting animal testing in cosmetics since 1989.
What people say
Ethical products
Great quality
Cruelty-free
Good service
Luxurious feel
Services
Skincare
Our skincare range includes cleansers, moisturizers, and treatments formulated with natural ingredients like shea butter and tea tree oil. Designed for all skin types, these products address concerns such as dryness, blemishes, and aging. Backed by 40+ years of ethical expertise, they combine efficacy with sustainability.
Haircare
From anti-dandruff shampoos to nourishing conditioners, our haircare line uses ingredients like ginger and hemp to strengthen and protect hair. Products are vegan, cruelty-free, and packaged in recycled materials, reflecting our commitment to environmental and ethical standards.
Fragrance
Our fragrance collection features eau de parfum and body mists in signature scents like White Musk and Sweet on You. Created with ethically sourced ingredients, these long-lasting fragrances cater to diverse preferences while adhering to cruelty-free practices.
Body Care
Body butters, scrubs, and lotions provide hydration and exfoliation using natural formulas like shea and coconut. Seasonal collections, such as Sugarplum Passion, offer festive indulgence. All products emphasize sustainability and skin health.
Refill Stations
In-store refill stations reduce plastic waste by allowing customers to reuse containers for products like shower gels and hand creams. This initiative supports our goal to create a circular economy while maintaining product quality and accessibility.
Questions
Are The Body Shop products cruelty-free?
Yes, all products are 100% cruelty-free and certified by the Leaping Bunny Program. We’ve opposed animal testing since 1989.
Do you offer international shipping?
Yes, we ship to multiple countries worldwide. Visit our website for specific delivery options and costs.
What is the Community Fair Trade program?
Our program sources ingredients ethically from global producers, supporting fair wages and sustainable practices for over 35 years.
Can I return products if unsatisfied?
Yes, we offer a 45-day money-back guarantee on all purchases. Terms apply.
Are your packaging materials recyclable?
Most packaging is recyclable. We aim to make all packaging reusable, recyclable, or compostable by 2025.
Do you have in-store services?
Yes, stores offer product consultations, refills, and gift wrapping. Use our store locator to find the nearest location.
