Business Details
8 Years
experience
Emergency
services
Trusted Property Management Services in Redlands, CA
Mysmartlease.com has been a trusted property management provider since 2018, specializing in residential and commercial properties across San Bernardino and Riverside Counties. Our team of certified professionals delivers comprehensive services including tenant screening, rent collection, maintenance coordination, and eviction management. We utilize advanced technology for 24/7 property oversight and provide transparent online access to financial statements, maintenance records, and legal documentation.With rigorous tenant verification processes and a 6-month satisfaction guarantee, we ensure property owners achieve maximum returns while minimizing operational stress. Our 24/7 emergency response system and network of vetted vendors guarantee prompt resolution of maintenance issues, maintaining property value and tenant satisfaction.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Eviction Proceedings
Details
- Year established: 2018
Highlights and features
- We offer 24/7 emergency maintenance response for property emergencies.
- Our team holds key certifications in property management best practices.
- We provide online access to real-time property documentation and financial reports.
- Our 6-month tenant satisfaction guarantee ensures quality tenant placements.
- We maintain a network of vetted vendors offering discounted maintenance services.
Services
Property Management
We provide comprehensive property management for residential and commercial properties in Southern California. Our services include rent collection, maintenance coordination, tenant relations, and legal compliance. Our 24/7 emergency response system ensures property issues get immediate attention while online portals give owners real-time access to financial statements and maintenance records.
Tenant Screening
Our thorough screening process includes credit checks, criminal background investigations, eviction history reviews, and employment verification. Applicants must meet minimum credit score requirements and demonstrate sufficient income. We use third-party verification services to ensure accurate tenant assessments and reduce risk for property owners.
Maintenance Coordination
We manage all property maintenance needs through a network of vetted vendors. Emergency repairs receive same-day attention while routine maintenance gets scheduled promptly. Our quality control process ensures competitive pricing with vendors passing 10% discounts to owners. All repair invoices get documented and shared through our online system for owner review.
Eviction Proceedings
We handle all aspects of eviction proceedings when necessary, including legal documentation, court filings, and coordination with law enforcement. Our proactive approach includes late payment tracking, lease violation documentation, and formal notices to prevent escalation. We work to protect owner interests while following all legal requirements for eviction processes.
Rent Collection
We collect monthly rent payments and enforce payment deadlines with automated reminders. Rent is due by the 2nd of each month with late fees applying after the 6th. Our system tracks payment history and initiates collection actions for delinquent accounts. Owners receive regular payment reports and direct deposit options for rent proceeds.
Questions
What property management services do you offer?
We provide full-service management including tenant screening, rent collection, maintenance coordination, eviction proceedings, and 24/7 emergency response for residential and commercial properties.
How does your tenant screening process work?
We conduct credit checks, criminal background checks, eviction history reviews, and employment verification. Applicants must have a 650+ credit score and income 2.5x the rent amount.
What are your pet policies?
Pets are allowed with approval. Restrictions apply to certain breeds. Pet rent is $25/month with a $250 deposit per pet, up to two pets maximum per property.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency maintenance response for urgent property issues like plumbing failures, electrical problems, or security breaches.
What fees do you charge property owners?
Our placement fee is one month's rent. We charge no setup fees. Maintenance vendors pass 10% discounts to owners, with overhead charges covering service coordination.