Business Details
44 Years
experience
Trusted Administrative & IT Services for Federal Agencies
Diversified Technology & Service has been a trusted partner to federal government agencies since 1982, delivering high-quality administrative, IT, and document management services. Our ISO 9001:2015 certification and team of PMP and Six Sigma-certified professionals underscore our commitment to excellence. We specialize in large-scale document processing, workflow optimization, and cybersecurity, handling over 10 million mail pieces and 20 million documents annually with 99.9% accuracy. Our client-centric approach ensures seamless operations, allowing agencies to focus on their core missions.With decades of experience, we combine innovative technology solutions and rigorous quality standards to meet evolving federal needs. Our services span records management, help desk support, software development, and strategic communications, tailored to enhance efficiency and compliance. Headquartered in Newport News, VA, we maintain a robust safety program and long-term partnerships to deliver scalable, secure solutions for government clients nationwide.
Services
Document/Records Management
Data and Workflow Systems
Mail Management
Help Desk Services
Background Investigation/Security Support
Software Development Support
Strategic Communications
Administrative Support
Details
- Year established: 1982
Highlights and features
- We are ISO 9001:2015 certified.
- Our team includes PMP and Six Sigma-certified professionals.
- We have over 40 years of experience serving federal agencies.
- We process millions of documents annually with 99.9% accuracy.
- We offer customized workflow solutions for government clients.
Associations and certifications
- ISO 9001:2015
- ISO 9000:2008
Services
Document/Records Management
Diversified Technology & Service specializes in large-scale document processing, imaging, and workflow management for federal agencies. We handle over 10 million documents annually with 99.9% accuracy, offering secure tracking, FOIA reviews, and high-volume printing. Our services ensure compliance with federal standards while improving operational efficiency through digitization and automation.
Help Desk Services
Our ISO 9000:2008-compliant help desk provides 24/7 technical support for government clients. We offer remote diagnostics, trouble ticket tracking, and multi-tiered support to resolve IT issues promptly. With expertise in infrastructure and cloud-based systems, we minimize downtime and enhance productivity for federal operations.
Software Development Support
Diversified Technology & Service develops custom software solutions using Agile methodologies and technologies like Java, Spring Framework, and Git. We support full lifecycle development, from requirements analysis to deployment, ensuring scalable, secure applications tailored to federal agencies' unique needs.
Mail Management
We manage classified and unclassified mail for federal clients, processing over 10 million pieces annually. Our services include digital transformation, SOP development, and compliance with security screening protocols. Diversified Technology & Service ensures timely, accurate delivery while maintaining strict confidentiality and safety standards.
Strategic Communications
Diversified Technology & Service provides policy analysis, speech writing, and outreach services to enhance government communication. We update federal websites, coordinate interagency efforts, and manage public affairs campaigns to ensure clear, consistent messaging aligned with agency missions.
Questions
What services does DTSV offer?
DTSV provides document management, IT support, software development, mail operations, background investigations, strategic communications, and administrative services to federal agencies.
Is DTSV ISO certified?
Yes, DTSV is ISO 9001:2015 certified and follows ISO 9000:2008 standards for help desk operations.
How long has DTSV served federal agencies?
DTSV has supported federal clients since 1982, with over 40 years of experience in administrative and IT services.
What areas does DTSV serve?
DTSV operates nationwide, providing services to federal government agencies across the United States.
