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27 Years
experience
Emergency
services
Your Trusted IT Partner in Dallas, TX
Metroplex Tech is an information technology consulting firm serving the Dallas Fort Worth Metroplex since 1999. Our team of certified professionals specializes in delivering tailored IT solutions, systems integration, and comprehensive technical support to businesses of all sizes. With expertise in Microsoft, IBM, Dell, and Cisco technologies, we focus on solving complex business challenges through practical technology strategies. We prioritize long-range planning and customized services to optimize technology investments, reduce operational complexity, and enhance business continuity.

Our commitment to client satisfaction is demonstrated through 24/7 emergency support, proven methodologies, and a track record of addressing unique organizational needs. We help clients maximize ROI by aligning IT infrastructure with core business priorities while maintaining transparency and accountability in all engagements.
Services
Technical Support Computer Consulting Network Assessments Managed IT Services Data Recovery Server Support Computer Repair Disaster Recovery VoIP Solutions Cybersecurity
Details
  • Year established: 1999
Highlights and features
  • Certified experts with 20+ years of local IT experience
  • 24/7 emergency on-site and phone support available
  • Customized technology solutions for business continuity
  • Proven track record with Dallas-Fort Worth organizations
  • Transparent pricing with free initial IT assessments
Associations and certifications
  • Microsoft
  • IBM
  • Dell
  • Cisco
What people say
24/7 emergency support Certified technicians Quick response times Customized solutions Proven reliability
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of business technology infrastructure. We handle server management, network security, and system updates to ensure optimal performance. This proactive approach helps prevent downtime while allowing businesses to focus on core operations rather than technical issues.
Computer Support
We offer comprehensive computer support for hardware, software, and network problems. Our certified technicians resolve issues ranging from virus removal to system crashes with rapid response times. Both on-site and remote assistance options are available to minimize business disruption.
Network Assessments
Our network assessments evaluate existing infrastructure for security vulnerabilities and performance bottlenecks. We provide detailed reports with recommendations for improving reliability and efficiency. This service helps businesses make informed decisions about network upgrades and expansions.
Data Recovery
Specialized data recovery services restore lost or corrupted files from failed storage devices. We handle hard drive failures, accidental deletions, and system crashes using advanced recovery tools. Our technicians work in controlled environments to maximize recovery success rates.
Disaster Recovery
We develop customized disaster recovery plans to protect business operations from unexpected outages. Our solutions include data backup systems, failover protocols, and emergency response procedures. Regular testing ensures rapid recovery during actual incidents.
Questions
What IT services does Metroplex Tech offer?
We provide managed IT services, computer repair, network assessments, data recovery, disaster recovery planning, and cybersecurity solutions for Dallas-Fort Worth businesses.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency phone and on-site support for urgent technical issues affecting business operations.
Which areas do you serve?
We serve Dallas, Fort Worth, and surrounding cities in the DFW Metroplex including Plano, Richardson, and Southlake.
Are your technicians certified?
Our team holds certifications from Microsoft, IBM, Dell, and Cisco for various IT specialties and technologies.
Can I get a free IT assessment?
Yes, we offer a complimentary written IT assessment analyzing your current technical environment and needs.
How do I request support?
Contact us at 214.717.5539 for immediate assistance or submit a service request through our website for non-urgent matters.