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Business Details
50+ Years
experience
Your Trusted Insurance Partner in Knoxville, TN
Since 1963, Shafer Insurance has dedicated itself to meeting clients' insurance needs through tailored coverage, industry expertise, and high-quality service. Our commitment to client value, community engagement, and staff development forms the foundation of our approach. We specialize in personal and commercial insurance solutions, including auto, life, recreational vehicles, employee benefits, construction services, and surety bonds. Our team of experienced advisors delivers personalized attention, ensuring comprehensive protection for individuals and businesses. With a focus on innovation and client satisfaction, we maintain a strong reputation for resolving issues promptly and offering competitive premiums.

Our workers' compensation dividend program and risk management toolkit further demonstrate our dedication to client success. Through decades of service, we have built trusted partnerships with clients, treating every relationship with integrity and transparency. Our licensed professionals operate across all 50 states, providing timely responses and customized insurance strategies. By prioritizing client education and proactive risk mitigation, we empower policyholders to make informed decisions. Our mission remains to deliver peace of mind through reliable coverage and exceptional service.
Services
Personal Auto Insurance Life Insurance Business Commercial Insurance Construction Services Surety Bonds Employee Benefits Recreational Vehicles Risk Management
Details
  • Year established: 1963
Highlights and features
  • We offer over 60 years of insurance expertise since 1963
  • Our team provides personalized coverage solutions for individuals and businesses
  • We guarantee competitive premiums with comprehensive protection options
  • Our dedicated claims specialists ensure prompt resolution processes
  • We maintain exclusive programs like workers' compensation dividends
What people say
Saved over $1,600 annually Helpful and friendly Reasonable quote timely Outstanding service Trustworthy partner
Services
Personal Auto Insurance
Our personal auto insurance protects drivers with customizable policies that cover liability, collision, and comprehensive risks. We offer competitive rates while ensuring adequate protection for your vehicle investment. Our experienced agents help clients navigate coverage options and secure optimal policy terms.
Life Insurance
We provide term and whole life insurance solutions to protect your family's financial future. Our policies offer customizable death benefits and cash value accumulation options. Our specialists help clients determine appropriate coverage amounts based on individual needs and circumstances.
Business Commercial Insurance
Our commercial insurance packages safeguard businesses against property damage, liability claims, and operational risks. We offer tailored solutions for various industries including specialized coverage for construction and manufacturing sectors. Our risk assessment process ensures comprehensive protection for your business assets.
Construction Services
We provide specialized insurance for construction professionals covering equipment, liability, and project-specific risks. Our policies address unique industry challenges including job site safety and subcontractor coverage. Our team understands the evolving needs of construction businesses in today's competitive market.
Surety Bonds
Our surety bond solutions protect businesses and clients through performance and payment guarantees. We offer bid bonds, contract bonds, and specialty bonds with quick response times. Our comprehensive bond programs ensure compliance with contractual obligations and regulatory requirements.
People
Andy Shafer
President
Andy Shafer leads with over 60 years of combined industry experience, emphasizing client value and community impact. He champions personalized service and innovative insurance solutions while maintaining the agency's founding principles of integrity and trust.
Questions
What insurance products do you offer?
We provide personal auto, life, recreational vehicle, business commercial, construction, surety bonds, and employee benefits insurance solutions.
How can I get a quote?
Contact us via phone at 865-546-0761 or through our website's 'Request A Quote' form for personalized insurance estimates.
Do you serve areas outside Knoxville?
We serve clients in Tri-Cities, Morristown, and throughout all 50 states through our licensed insurance professionals.
How do I file a claim?
Call our main office at 865-546-0761 during business hours to speak with a claims representative about your insurance claim.
What payment methods do you accept?
Please contact our office directly for specific payment options as this information wasn't detailed in the provided text.