Business Details
26 Years
experience
Emergency
services
Open 24/7
always available
Reliable IT Solutions for Chicago Businesses
Outsource Solutions Group has been delivering high-quality, cost-effective technology solutions since 2000. With over 23 years of experience and 80+ technical certifications, our U.S.-based team specializes in managed IT services, cybersecurity, and strategic consulting. We serve businesses across Illinois with proactive monitoring, all-inclusive pricing, and 24/7 support. Our core values of empathy, integrity, and consistency drive our commitment to resolving over 27,000 service tickets annually. We guarantee client satisfaction through a 90-day opt-out clause and 100% money-back guarantee on all services. Services
Managed IT Services
Cybersecurity Solutions
IT Helpdesk Support
Network Monitoring
Cloud Migration
Disaster Recovery
IT Consulting
Infrastructure Support
VoIP Implementation
Strategic Planning
Details
- Year established: 2000
Highlights and features
- 23 years of experience delivering Chicago IT solutions
- 80+ technical certifications across our engineering team
- All-inclusive pricing with no hidden fees or travel charges
- Integrated cybersecurity included with all service packages
- 100% money-back guarantee with 90-day opt-out clause
What people say
Extremely responsive support
Outstanding customer service
Highly recommend services
Proactive problem solving
Expert technical knowledge
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. With proactive issue resolution and 24/7 support, we ensure optimal system performance for Chicago businesses. Our all-inclusive pricing covers hardware, software, security, and strategic planning with no hidden fees.
Cybersecurity Solutions
Advanced cybersecurity protections include threat monitoring, data encryption, and ransomware prevention. We implement enterprise-grade security measures while providing staff training and compliance support. Our integrated approach protects against breaches without additional service charges.
IT Helpdesk Support
24/7 helpdesk services resolve IT issues through remote and on-site support. Our team handles hardware/software problems, network connectivity, and user account management. Rapid ticket resolution minimizes downtime with no extra costs for after-hours service.
Cloud Migration
We facilitate secure cloud transitions with infrastructure planning and data migration. Our solutions improve scalability while reducing maintenance costs. Complete cloud management includes backup systems, access controls, and performance optimization for hybrid environments.
IT Consulting
Expert consulting guides IT investments aligned with business objectives. We assess infrastructure needs, recommend technology upgrades, and develop digital transformation roadmaps. Quarterly strategic reviews ensure continued alignment with organizational goals.
Questions
What IT services are included in managed support?
Our managed services include network monitoring, security updates, hardware/software maintenance, cloud management, and 24/7 helpdesk support with all-inclusive pricing.
Do you provide cybersecurity protections?
Yes, we include advanced threat protection, dark web monitoring, and security training with all service packages at no extra cost.
Are services available after business hours?
Our team provides 24/7 support with no additional charges for after-hours emergency IT services in Chicago.
What pricing models do you offer?
We use transparent all-inclusive pricing with no hidden fees, travel charges, or surprise break-fix costs for predictable monthly budgeting.
Do you guarantee service quality?
We offer a 100% money-back guarantee and 90-day opt-out clause if services don't meet your expectations.
Which Chicago areas do you serve?
We support businesses throughout Chicagoland including Naperville, Aurora, Joliet, and surrounding communities with local technicians.
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