Business Details
20 Years
experience
Emergency
services
Your Trusted IT Solutions Partner in Nashville
Founded in 2006, Computer Repair By Techspoon has established itself as a trusted leader in IT solutions across Middle Tennessee. Our journey began with a commitment to integrity and technical excellence, which led to our acquisition of Franklin's Computer Doctor in 2007 and subsequent expansion of services. We specialize in managed IT services, data recovery, computer repair, and network security, combining proprietary diagnostic workflows with personalized customer service. Our team brings decades of combined experience in solving complex technology challenges for businesses and residential clients. We maintain 24/7 network monitoring to ensure operational continuity while offering both in-store and on-site support.Our state-of-the-art data recovery lab handles even the most challenging data loss scenarios. As a locally owned business with deep roots in Franklin and Nashville, we prioritize understanding each client's unique technology needs to deliver tailored solutions. Our customer-centric approach has earned us consistent five-star reviews and repeat business since our inception. We differentiate ourselves through transparent communication, technical expertise, and a commitment to making technology work seamlessly for our clients.
Services
Managed IT Services
Data Recovery
Computer Repair
IT Consulting
Remote Support
Network Security
Cloud Computing
VOIP Phone Service
Details
- Year established: 2006
Highlights and features
- Over 15 years of experience in IT solutions since 2006
- Proprietary diagnostic workflows for efficient problem resolution
- 24/7 remote support and emergency service availability
- State-of-the-art data recovery lab with specialized equipment
- Customer-centric approach with personalized service plans
What people say
Fantastic service
Highly recommend
Prompt and great to work with
Superb customer service
Knowledgeable technicians
Services
Managed IT Services
Our Complete Managed Solutions provide full-service IT management including network security, desktop maintenance, and system monitoring. Businesses benefit from 24/7 technical oversight and proactive problem prevention. This service allows companies to focus on core operations while we handle technology infrastructure.
Data Recovery
Specialized data recovery services retrieve lost information from damaged storage devices using advanced laboratory equipment. We handle both physical drive failures and logical data corruption scenarios. Our technicians employ non-invasive techniques to maximize recovery success rates while maintaining data integrity.
Computer Repair
Comprehensive computer repair services address hardware failures, software issues, and performance optimization for both residential and business clients. Our proprietary diagnostic system identifies problems efficiently while technicians implement lasting solutions. Services include both in-store and on-site repair options.
IT Consulting
Expert IT consulting services help businesses optimize technology infrastructure through strategic planning and implementation. We assess existing systems to identify efficiency improvements and security enhancements. Our consultants develop customized technology roadmaps aligned with business objectives.
Remote Support
Convenient remote technical support resolves computer issues without requiring physical device transport. Through secure remote access, technicians diagnose and fix problems in real-time. This service includes scheduled maintenance and emergency troubleshooting options for urgent needs.
People
Jay Clements
Director of First Impressions
Jay Clements serves as Computer Repair By Techspoon' Director of First Impressions, managing client interactions and ensuring exceptional service delivery. A Franklin native, he brings local knowledge to customer relations while maintaining the company's commitment to technical excellence and client satisfaction.
David Molteni
Lead Technician
David Molteni leads Computer Repair By Techspoon' technical team with extensive expertise in computer systems and network infrastructure. His deep technical knowledge and patient approach to problem-solving have earned consistent praise from clients requiring complex IT solutions and personalized support.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network security, cloud computing solutions, VOIP phone systems, and 24/7 technical support tailored to business needs.
Do you provide computer repair for residential clients?
Yes, we offer in-store and on-site computer repair services for residential clients including hardware replacement, software troubleshooting, and performance optimization.
How quickly can you respond to emergency IT issues?
Our emergency services team responds promptly to critical IT issues with 24/7 availability for urgent network outages and data loss situations.
What areas do you serve?
We serve Middle Tennessee including Nashville, Franklin, Brentwood, and surrounding communities with both in-store and on-site service options.
Can you help with data recovery from failed drives?
Yes, our state-of-the-art data recovery lab handles physical and logical drive failures using specialized equipment to retrieve lost information.
Do you offer remote technical support?
Yes, we provide secure remote support for troubleshooting and maintenance through our 4-digit PIN connection system requiring only internet access.
