Business Details
29 Years
experience
Emergency
services
Your Trusted IT Partner in Detroit
Since 1997, Macro Connect has delivered high-quality IT solutions to schools, municipalities, non-profits, and businesses across Metro Detroit and the nation. Our mission focuses on empowering mission-driven organizations through strategic technology partnerships, combining technical expertise with a commitment to community impact. Our team of seasoned professionals provides comprehensive services including managed IT, cybersecurity, data solutions, and project management tailored to each client's unique needs. We prioritize long-term relationships over transactional interactions, ensuring our clients receive proactive support that evolves with their organizational goals.With a foundation built on six core valueshonorable conduct, curiosity, positivity, tenacity, meticulousness, and community-mindednesswe maintain strict adherence to ethical standards while delivering measurable results. Our leadership team brings decades of combined experience in both technology and organizational development, fostering a culture where technical excellence intersects with human-centered service delivery. Through initiatives like our community garden and volunteer programs, we reinforce our commitment to Detroit's revitalization while maintaining national service capabilities through strategic partnerships.
Services
IT Managed Services
Cybersecurity Solutions
Disaster Recovery
Data Solutions
IT Professional Services
Technical Support
Details
- Year established: 1997
Highlights and features
- 28 years of specialized IT experience serving mission-driven organizations
- 24/7 cybersecurity monitoring and incident response capabilities
- Proven track record with hundreds of successful client implementations
- Community-focused approach combining technical expertise with local engagement
- Certified professionals utilizing industry-leading frameworks like EOS and Great Game of Business
What people say
Breakthrough performance
Trusted technology partner
Proactive solutions
Excellent support
Community-focused
Services
IT Managed Services
Our IT Managed Services provide comprehensive technology support as your virtual IT department. From strategic leadership to daily infrastructure management, we handle all aspects of your technology environment. Our proactive monitoring, helpdesk support, and technology roadmap planning ensure your organization maintains optimal performance while focusing on its core mission.
Cybersecurity Solutions
24/7 cybersecurity solutions protect your organization through end-to-end threat prevention and response. Our five-point strategy includes continuous monitoring, risk assessment, employee training, incident response planning, and recovery protocols. This comprehensive approach ensures your data remains secure while maintaining compliance with industry-specific regulations and standards.
Disaster Recovery
Our disaster recovery solutions ensure business continuity through customized backup systems and rapid response protocols. We implement automated data backups, redundant infrastructure, and tested recovery procedures to minimize downtime. This service guarantees quick restoration of critical systems following unexpected disruptions while maintaining data integrity.
Data Solutions
Data Solutions transform raw information into actionable insights through comprehensive data management. We help organizations clean, organize, and analyze their data to improve decision-making and operational efficiency. Our services include data visualization, performance metric tracking, and customized reporting systems that turn information overload into strategic advantage.
IT Professional Services
IT Professional Services deliver specialized technology implementations from planning to execution. Our experts handle complex IT projects while transferring knowledge to your team. Services include system integrations, infrastructure upgrades, and technology deployments aligned with industry standards, ensuring long-term success and organizational capability development.
People
Matthew Morin
Co-Founder/Chairman
Provides strategic direction and CIO-level services. Serves on Detroit Chamber Winds & Strings board. Combines sailing expertise with technology leadership to guide organizational vision.
Miguel Davis
Chief Executive Officer
Leads organizational mission to empower clients through technology. Balances executive leadership with community engagement. Focuses on expanding service capabilities while maintaining core values.
Gordon Elsner
Chief Information Officer
Oversees technology infrastructure security and operations. Combines technical expertise with community involvement. Maintains industry certifications while leading internal technology strategy implementation.
Nicole Porter
Finance Director
Manages financial operations and organizational sustainability. Ensures fiscal responsibility while supporting growth initiatives. Balances budgetary oversight with strategic financial planning.
Natalie Bruno
Chief People Officer
Drives talent development and organizational culture. Focuses on employee growth and engagement. Combines HR expertise with real estate investment experience to shape workplace environment.
Questions
What industries do you specialize in?
We specialize in serving schools, non-profits, municipalities, and mission-driven businesses with tailored IT solutions.
Do you offer 24/7 support?
Yes, our cybersecurity solutions include 24x7 monitoring and incident response capabilities for continuous protection.
How do you handle data security?
We implement a five-point security strategy including monitoring, risk assessment, training, and recovery protocols.
Are you locally based?
Yes, we're headquartered in Detroit with deep community ties while serving clients nationwide.
What makes you different from other IT providers?
Our combination of technical expertise, community focus, and proven business frameworks delivers unique value.
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