Business Details
49 Years
experience
Emergency
services
Your Trusted IT Partner in Hollywood, FL
Connections For Business has been empowering organizations with strategic technology solutions since 1977. Our team of certified professionals delivers proactive IT management through our ConnectCare flat-fee pricing model, ensuring predictable costs and maximum uptime. We specialize in creating customized technology roadmaps that align with business objectives, combining 24/7 help desk support with advanced cybersecurity measures. With decades of experience serving South Florida businesses, we've developed The Connections Way - a five-step process that identifies vulnerabilities, implements proactive maintenance, and continuously optimizes IT infrastructure.Our dedicated IT directors work closely with clients to reduce reactive support tickets by 50% within the first year while maintaining 15-minute response times for critical issues. We pride ourselves on being more than just an IT vendor - we're a strategic partner committed to helping businesses leverage technology as a competitive advantage.
Services
IT Field Services
Help Desk Support
Cybersecurity
Cloud Solutions
Data Backups
Server Management
Phone Systems
Network Infrastructure
Virtual CIO
Dark Web Monitoring
Details
- Year established: 1977
Highlights and features
- 24/7 live help desk support with 15-minute response time guarantee
- Proven 5-step methodology reduces support tickets by 50% in first year
- Decades of experience serving South Florida businesses since 1977
- ConnectCare flat-fee pricing model eliminates unexpected IT costs
- Dedicated IT directors provide personalized strategic planning
What people say
24/7 support
Quick resolutions
Personalized service
Proactive monitoring
Knowledgeable team
Services
IT Field Services
Our certified technicians provide comprehensive on-site IT support for hardware, software, and network infrastructure. We handle everything from server maintenance to workstation upgrades with minimal disruption to your operations. Our field services include emergency repairs, system installations, and preventive maintenance to ensure optimal performance across your technology ecosystem.
Cybersecurity
We implement multi-layered security solutions to protect your business from cyber threats. Our services include firewall configuration, dark web monitoring, vulnerability assessments, and employee training programs. We continuously update security protocols to address emerging threats while ensuring compliance with industry regulations and standards for data protection.
Cloud Solutions
Our cloud solutions provide secure, scalable infrastructure for business operations. We offer cloud migration, hybrid cloud management, and Software-as-a-Service (SaaS) solutions tailored to your specific needs. Our experts ensure seamless integration with existing systems while maintaining data security and compliance requirements for optimal performance.
Help Desk Support
Our 24/7 help desk provides immediate assistance for IT issues through phone, remote access, or on-site visits. We resolve software problems, network connectivity issues, and hardware malfunctions with a 15-minute response time guarantee. Our support team maintains detailed documentation to ensure consistent service quality and faster issue resolution.
Data Backups
We implement automated backup solutions to protect critical business data across all devices and platforms. Our services include cloud backups, on-site storage solutions, and disaster recovery planning. Regular testing ensures data integrity and quick restoration capabilities to minimize downtime in case of system failures or cyberattacks.
People
David Bennett
President
David leads Connections For Business with over 40 years of industry experience. He maintains his father's founding vision while driving innovation in managed IT services. David focuses on strategic growth and client relationships.
Rob Leon
Operations
Rob oversees daily operations ensuring efficient service delivery across all departments. With 15+ years in IT management, he maintains our commitment to proactive maintenance and client satisfaction.
Ken Sadlowski
IT Director
Ken manages technical operations with 20+ years of IT leadership experience. He supervises engineering teams and ensures implementation of best practices for network security and system optimization.
Darren Walker
Sr. Systems Engineer
Darren provides expert-level technical support with specialization in network infrastructure and cloud solutions. He has 12 years of experience in enterprise system architecture and implementation.
Anna Howard
Marketing Coordinator
Anna manages marketing initiatives with 8 years of experience in technology marketing. She focuses on communicating our service benefits and client success stories to prospective clients.
Questions
What makes Connections for Business different from other IT providers?
Our ConnectCare flat-fee model, 24/7 support with 15-minute response times, and The Connections Way methodology provide predictable costs and proactive maintenance that reduces IT issues by 50%.
Do you offer emergency IT support outside regular business hours?
Yes, our 24/7 help desk provides immediate assistance for critical issues at any time, with guaranteed response within one hour and typical resolution within 15 minutes.
How do you handle cybersecurity threats?
We implement multi-layered security solutions including firewalls, dark web monitoring, and regular vulnerability assessments while providing employee training to prevent cyber attacks.
Can you support businesses with remote employees?
Yes, our cloud solutions and remote monitoring capabilities enable secure IT management for distributed teams across multiple locations with consistent performance and security.
How do you ensure data protection and backup reliability?
We implement automated backup solutions with regular testing to verify data integrity, offering both cloud and on-site storage options with rapid recovery capabilities.
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