Business Details
Your Trusted Jewelry Store in Joliet
Since 1897, Newstar Jewelers has been a trusted name in the jewelry industry, serving generations of families in Joliet and beyond. Our legacy began as a small general store and evolved into a premier destination for fine jewelry, custom designs, and expert repair services. With a team that includes GIA-certified gemologists and skilled artisans, we specialize in creating personalized pieces that capture life's most meaningful moments. Our on-site repair shop utilizes cutting-edge technology to maintain the integrity of cherished heirlooms, while our appraisal services ensure proper valuation for insurance purposes. We pride ourselves on maintaining the highest standards of craftsmanship and customer care, offering services ranging from diamond selection to intricate engraving.As a family-owned business for over 125 years, we combine historical expertise with modern techniques to deliver exceptional value. Our commitment to quality extends to every interaction, whether helping customers choose engagement rings or restoring vintage pieces to their original splendor. We maintain transparency in all transactions, providing detailed explanations of services and costs. This dedication to excellence has earned us enduring customer loyalty and a reputation as one of the region's most respected jewelry establishments.
Services
Custom Jewelry
Jewelry Repairs
Appraisals
Engraving
Watch Repairs
Pearl Restringing
Diamond Selection
Ring Resizing
Estate Jewelry
Highlights and features
- We offer 125+ years of jewelry expertise with four generations of family ownership
- Our team includes GIA-certified gemologists and experienced custom designers
- We maintain an on-site repair shop with advanced laser welding technology
- We provide free estimates and detailed explanations for all repair services
- We specialize in transforming heirloom pieces into modern custom designs
Associations and certifications
- GIA (Gemological Institute of America)
What people say
Great experience
Quality local jeweler
Knowledgeable staff
Excellent customer care
Professional service
Services
Custom Jewelry Designs
We create one-of-a-kind jewelry pieces tailored to your specifications using computer-aided design and 3D modeling. Our artisans craft engagement rings, wedding bands, and specialty items that transform personal stories into wearable art. With over 125 years of combined experience, we guide clients through material selection, design refinement, and production of heirloom-quality pieces that maintain lasting value.
Jewelry Repairs
Our on-site repair shop handles all types of jewelry restoration using advanced laser welding technology. Services include ring resizing, stone setting, chain repair, and rhodium plating. We provide free estimates while you wait and maintain strict quality control by keeping all items at our secure location during repair processes.
Jewelry Appraisals
GIA-certified gemologists evaluate jewelry for insurance and estate purposes using current market data. We document precious metal content, gemstone quality, and craftsmanship details to establish accurate valuations. Clients receive comprehensive appraisal reports that meet insurance requirements and recommendations for updating valuations every 3-5 years.
Jewelry Engraving
Custom engraving adds sentimental value to new or existing jewelry pieces. Our specialists offer multiple font styles for names, dates, and personalized messages. This service enhances the emotional significance of gifts, awards, and heirloom items while maintaining the piece's structural integrity.
Watch Repairs
We service all watch types including battery replacement, mechanical movement overhaul, and band adjustments. Our watchmakers handle both modern quartz models and vintage mechanical timepieces. The service includes crystal replacement, stem/crown repair, and precision adjustments to maintain accurate timekeeping performance.
People
Theresa Murphy
Owner
Theresa has been with Newstar since 1988, serving as bench jeweler before becoming owner in 2016. Her family continues the store's legacy through their commitment to quality craftsmanship and personalized service.
Greg Murphy
Co-Owner
Co-owns the business with Theresa, overseeing operations while maintaining the store's tradition of excellence. Greg ensures the business maintains its reputation for trustworthy service and technical expertise.
Questions
What jewelry services do you offer?
We provide custom jewelry design, repairs, appraisals, engraving, watch repairs, and pearl restringing with expert craftsmanship and personalized service.
How long have you been in business?
Since 1897, making us one of the oldest family-owned jewelry stores in the region with four generations of experience.
Do you offer jewelry appraisals?
Yes, we have GIA-certified gemologists who provide insurance and estate appraisals with detailed documentation for your jewelry collection.
Can you repair heirloom jewelry?
Our on-site repair shop specializes in restoring vintage and heirloom pieces using modern technology while preserving original craftsmanship.
Do you offer financing options?
Yes, we provide financing options for custom jewelry purchases to make special acquisitions more accessible for our customers.
How do I schedule an appointment?
You can contact us directly at (815) 741-8502 or use our online contact form to schedule consultations for custom designs or appraisal services.
