Business Details
41 Years
experience
Trusted Jewelry Retail Software Solutions
Established in 1985, Jewelry Computer Systems (JCS) has dedicated over four decades to revolutionizing jewelry retail operations through tailored software solutions. Founded by Craig Carnevale, a CPA with an MBA, and Viet Nguyen, a computer science expert, our team combines deep industry knowledge with technical proficiency to address the unique challenges of jewelry retailers. We specialize in creating adaptable point-of-sale and inventory management systems that empower businesses to streamline operations while maintaining flexibility for growth. Our commitment to personalized support ensures clients receive immediate assistance from experienced professionals who understand the jewelry industry's nuances.With continuous innovation in RFID inventory tracking, customer relationship management, and real-time analytics, we provide tools that enhance efficiency and decision-making. Our reputation for responsive service and customizable features has earned us long-term partnerships with jewelers nationwide, supported by glowing testimonials highlighting our ability to deliver practical solutions that evolve with client needs.
Services
Inventory Control
RFID Tracking
Point of Sale
CRM
Staff Management
Details
- Year established: 1985
Highlights and features
- We offer 40+ years of jewelry industry-specific software expertise
- Our system adapts to your business needs with full customization
- 24/7 direct access to experienced support specialists
- RFID inventory tracking 30x faster than traditional methods
- Proven track record with glowing testimonials from jewelers nationwide
What people say
Tailored software changes
RFID scan ability
Immediate support access
Customizable features
Proven business growth
Services
Inventory Control
Our comprehensive inventory system allows jewelers to create custom categories, track serial numbers, and manage consignment items. With RFID technology integration, physical inventory processing becomes 30 times faster while maintaining 100% accuracy. The system supports diamond tracking with certificate numbers and generates fast seller reports for optimal stock management.
RFID Tracking
This advanced tracking system associates inventory with reusable RFID chips for instant showcase scanning. Generate difference reports, identify missing items with pictures, and verify correct showcase placement. The technology reduces inventory time from hours to minutes while maintaining complete accuracy across multiple store locations.
Point of Sale
Our POS solution handles sales, returns, and discount tracking while integrating with accounting systems. The EMV-enabled credit card processing ensures secure transactions, and the system supports layaway tracking and special order management for comprehensive retail operations.
Customer Relationship
This module manages customer interactions through birthday/anniversary tracking, purchase history records, and personalized communication tools. The system enables targeted marketing campaigns and maintains detailed client profiles to enhance customer retention and service quality.
Staff Management
This feature tracks employee productivity with time clock integration and sales-per-hour metrics. The task manager assigns customer responsibilities, monitors commission structures, and provides performance analytics to optimize workforce efficiency across single or multi-store operations.
People
Craig Carnevale
President
CPA with MBA from Rutgers University, Craig has over 35 years of jewelry industry software experience. He leads JCS's development team, focusing on creating adaptable solutions that meet jewelers' evolving needs while maintaining personal client relationships.
Viet Nguyen
Co-Founder
Computer science expert with degrees from UC Irvine and Cal State Fullerton, Viet co-founded JCS and oversees technical development. His programming team implements custom modifications promptly, ensuring the software evolves with client requirements and technological advancements.
Questions
What jewelry software solutions do you offer?
We provide comprehensive POS, inventory management, CRM, and staff tracking systems specifically designed for jewelry retailers, with customizable features and RFID technology integration.
Can I start with basic features and expand later?
Yes, our starter package includes core modules with options to add advanced features like RFID tracking and CRM as your business grows.
How does your support work?
We offer 24/7 direct access to experienced support specialists who understand jewelry industry needs and provide immediate assistance for software issues.
Do you offer RFID inventory tracking?
Yes, our RFID system processes inventory 30 times faster than traditional methods with complete accuracy across multiple store locations.
Can the software be customized for my business?
Our system allows extensive customization with hundreds of configurable options and on-demand programming modifications to match your specific requirements.
