Business Details
23 Years
experience
Your Trusted IT Partner in Orange, CA
At PC Aid, we have been delivering professional computer support to Orange County, California, for over 12 years. Our expertise spans on-site and off-site PC repair, network troubleshooting, web design, and remote data backups, serving small businesses, home offices, and residential clients. We prioritize transparency, offering competitive hourly rates for on-site services and flat-fee options for off-site repairs to ensure cost predictability. Our commitment to honesty and reliability has fostered a loyal customer base, with many clients referring us due to our consistent, high-quality service.Licensed by the California Bureau of Electronic and Appliance Repair (BEAR License #80628), we emphasize value-driven solutions, including free diagnostics with off-site repairs and specialized laptop power jack repairs that save clients hundreds of dollars. Our nationwide remote support services extend our reach beyond Orange County, ensuring accessible technical assistance for Windows-based systems. With a focus on customer education and tailored solutions, we aim to simplify technology challenges while maintaining the trust and satisfaction of every client we serve.
Services
On-Site PC Repair
Off-Site PC Repair
Remote Backups
Web Design
Laptop Power Repair
Network Troubleshooting
Data Recovery
Virus Removal
Remote Support
Web Hosting
Details
- Year established: 2003
Highlights and features
- We offer 12+ years of experience in computer repair and IT services.
- Our licensed technicians adhere to state-regulated standards for electronic repairs.
- Flat-fee pricing for off-site services ensures cost predictability.
- Specialized laptop power jack repairs save clients $300$700 on average.
- Nationwide remote support available for Windows-based systems.
Associations and certifications
- California State BEAR License
What people say
Honest service
Competitive pricing
Quick on-site repairs
Loyal customer base
Specialized laptop fixes
Services
On-Site PC Repair
Our technicians provide immediate troubleshooting and repairs at your Orange County home or office. Services include virus removal, hardware upgrades, and network setup, billed at $70/hour with a one-hour minimum. Ideal for urgent issues requiring hands-on attention.
Off-Site PC Repair
Cost-effective repairs performed at our Orange County facility, including diagnostics, data recovery, and software fixes. Offers flat-fee pricing starting at $99, with free pickup/delivery and a complimentary system tune-up to optimize performance.
Laptop Power Jack Repair
Specialized repair for damaged laptop charging ports, avoiding costly motherboard replacements. Priced at $165, with a $105 diagnostic fee if repair fails. Available nationwide via our depot service with 23 week turnaround.
Remote Computer Support
Nationwide assistance for Windows-based systems, including virus cleanup, software training, and data backups. Requires broadband internet. Services like $50 online virus removal provide quick fixes without hardware shipping.
Web Design & Hosting
End-to-end web solutions from design to maintenance, tailored for small businesses. Includes secure hosting, domain management, and updates to ensure professional online presence and functionality.
Questions
What services does PC Aid offer?
We provide on-site and off-site PC repairs, network troubleshooting, web design, remote backups, laptop power jack repairs, and virus removal services.
Do you serve areas outside Orange County?
On-site services are limited to Orange County, CA, but remote support and depot repairs are available nationwide.
What are your pricing options?
On-site repairs start at $70/hour; off-site services range from $99–$125 flat fees. Laptop power jack repairs cost $165, with discounts for failed attempts.
Are you licensed for electronic repairs?
Yes, we hold California State BEAR License #80628 for electronic and appliance repairs.
How long does off-site repair take?
Depot repairs, like laptop power jack fixes, typically take 2–3 weeks, depending on part availability.
Do you offer warranties on repairs?
We provide a diagnostic credit if repairs fail and stand by our workmanship for all completed services.
