Business Details
24 Years
experience
Emergency
services
Trusted Plumbing Services in Leesburg, VA
Plumb Crazy has been serving Loudoun County since 2002 with reliable plumbing solutions. Founded by Scott and Jessica Smith, our family-owned business combines decades of hands-on experience with a commitment to exceptional service. As licensed Master Plumbers and Gas Fitters, we specialize in residential plumbing, offering 24/7 emergency repairs and comprehensive services from water heaters to sewer line diagnostics.Our technicians prioritize transparency, upfront pricing, and customer education to ensure informed decisions. With a focus on Northern Virginia communities like Leesburg and Ashburn, we maintain a 24/7 staff to deliver prompt service for both routine and urgent plumbing needs. Our reputation for integrity and technical expertise has made us a trusted local choice for over two decades.
Services
Water Heater Repair
Drain Cleaning
Sump Pump Installation
Gas Line Services
Emergency Plumbing
Camera Inspections
Frozen Pipe Repair
Bathroom Repairs
Outdoor Spigots
Sewer Line Work
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency plumbing services with same-day availability.
- Our team includes Master Plumbers with 30+ years of combined industry experience.
- We serve Loudoun County communities including Leesburg, Ashburn, and Sterling.
- Transparent pricing provided before any work begins.
- We guarantee satisfaction with manufacturer and workmanship warranties.
What people say
Friendly technicians
Knowledgeable staff
Prompt emergency response
Transparent pricing
Reliable repairs
Services
Water Heater Repair
We diagnose and repair all water heater types including electric, gas, and tankless systems. Our technicians install high-efficiency models from trusted brands like Navien and Rinnai while providing upfront pricing and warranty options. Emergency replacements ensure uninterrupted hot water access for homes and businesses.
Drain Cleaning
Our advanced hydro-jetting and snaking equipment clears stubborn clogs in kitchen sinks, bathroom drains, and main sewer lines. Camera inspections identify root causes like tree intrusion or pipe corrosion. Preventative maintenance reduces recurring blockages and costly backups in residential properties.
Sump Pump Installation
We install durable Liberty and Zoeller sump pumps with optional battery backup systems. Regular maintenance prevents flood damage during power outages. Our technicians address both mechanical failures and improper installations to ensure reliable water removal from foundation drainage systems.
Gas Line Services
Certified technicians handle natural and propane gas line installations for appliances, fireplaces, and grills. We perform leak detection using specialized equipment and repair corroded connections. Safety checks ensure proper ventilation and compliance with local building codes for residential gas systems.
Emergency Plumbing
Available round-the-clock for burst pipes, severe leaks, and system failures. Our rapid response team addresses frozen pipe breaks, water heater malfunctions, and drain emergencies. Same-day service includes temporary fixes and permanent solutions to minimize property damage in urgent situations.
People
Scott Smith
Owner / Master Plumber
With 30+ years in plumbing since 1990, Scott leads technical operations and emergency service delivery. He oversees technician training and quality control while maintaining active field involvement for complex repairs.
Jessica Smith
Co-Owner / Office Manager
Jessica manages scheduling, customer communications, and business operations. She ensures seamless service coordination between technicians and clients while maintaining the company's financial and administrative systems.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing repairs for issues like burst pipes, water heater failures, and severe leaks with same-day availability.
What areas do you service?
We serve all of Loudoun County including Leesburg, Ashburn, Sterling, Purcellville, and surrounding Northern Virginia communities.
Are your plumbers licensed and insured?
Yes, we're fully licensed Master Plumbers and Gas Fitters with comprehensive insurance coverage for all residential plumbing work.
Can you install tankless water heaters?
Yes, we specialize in tankless water heater installations from brands like Navien and Rinnai with energy-efficient options available.
How do I prevent frozen pipes?
We recommend insulating outdoor spigots, maintaining indoor temperatures above 55°F, and allowing faucets to drip during extreme cold. Emergency thawing services available.
Do you offer drain cleaning guarantees?
Yes, we provide warranties on drain cleaning work and use camera inspections to ensure complete blockage removal from residential plumbing systems.
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Reviews (2)
Tonda King Barrett
Jun 27, 2020
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Plumb Crazy. Inc. is an excellent and reliable plumbing business. I have done business with them for almost ten years and they have never once disappointed me. Had to call them twice this week on two different plumbing issues on subsequent days. Professional plumber Daniel Day came on both days. Service was prompt and he resolved both of the issues. I appreciate the professionalism and service of this company! I highly recommend them for all of your plumbing issues!
Brian K. Brown
Sep 19, 2018
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A call at 0830 in the morning had two first rate guys here shortly after noon. Daniel and Rhees are real professionals, knowledgeable and courteous to a fault. They quickly assessed our toilet issue and delivered a solution. These guys are excellent representatives for their company and I would recommend Plumb Crazy Inc. with no reservations of any kind.
