Business Details
42 Years
experience
Trusted Jewelry and Watch Repair Services
Founded in 1984, Fast-Fix revolutionized the industry with its transparent, on-site repair model. Our founder, a former educator and businessman, identified a critical gap in customer trust and convenience while visiting his father's jewelry business. By pioneering a kiosk concept that allowed customers to observe repairs in real time, we established a new standard for service excellence. Headquartered in Boca Raton, Florida, we've expanded to over 130 locations across 26 U.S. states and Ireland through franchising. Our team of skilled jewelers, watchmakers, and technicians delivers high-quality repairs while maintaining the personal touch that defined our original Pittsburgh store.With no requirement for franchisees to have prior jewelry experience, we've built a network of professionals committed to exceptional customer service. Our recession-resistant business model continues to thrive by focusing on year-round demand for repair services. Every location emphasizes transparency, convenience, and fast turnaround times, ensuring customers feel confident entrusting us with their valuable possessions.
Services
Watch Repair
Jewelry Repair
Eyeglass Frame Repair
Custom Jewelry Design
Engraving
Mail-In Repair
Appraisals
Ring Sizing
Watch Battery Replacement
Mobile Device Repair
Details
- Year established: 1984
Highlights and features
- We offer on-site jewelry and watch repairs completed while you wait
- Our franchise model requires no prior jewelry experience for owners
- Skilled technicians provide repairs for valuable and sentimental items
- 130+ locations across 26 U.S. states and Ireland for convenient access
- Transparent repair process with visible workspaces in shopping centers
Services
Watch Repair
Our expert watchmakers perform comprehensive repairs including battery replacement, band adjustments, and water resistance restoration. Customers can observe the repair process in real time at our mall locations. All work is completed using manufacturer-approved techniques to maintain watch integrity.
Jewelry Repair
We handle all jewelry repair needs from simple ring resizing to complex stone setting restoration. Our jewelers use precision tools to fix broken chains, replace missing stones, and polish worn pieces while maintaining security of customer items throughout the process.
Custom Jewelry Design
Our designers collaborate with customers to create unique jewelry pieces tailored to personal preferences. Using advanced CAD technology and traditional craftsmanship, we transform concepts into reality while maintaining strict quality standards throughout the custom design process.
Eyeglass Frame Repair
We specialize in restoring broken or damaged eyeglass frames using precision welding and adjustment techniques. Our technicians handle both metal and plastic frames, ensuring proper fit and structural integrity while minimizing visible repair marks.
Engraving
Our engraving services add personalized touches to jewelry, watches, and accessories using advanced laser technology. We offer both traditional and custom designs with precise execution on various materials including gold, silver, and stainless steel.
Questions
What services does Fast-Fix offer?
We provide jewelry repair, watch repair, eyeglass frame repair, custom jewelry design, engraving, and mobile device repair services at our mall locations.
Can I watch my jewelry being repaired?
Yes, our transparent kiosk design allows customers to observe the repair process in real time at all our locations.
Do you offer mail-in repair services?
Yes, we accept mail-in repairs for customers who cannot visit our physical locations directly.
Are your technicians qualified?
Our jewelers and watchmakers undergo rigorous training to ensure they meet our high standards for repair quality and customer service.
How long has Fast-Fix been in business?
We've been operating since 1984, with our first franchise opening in 1987 and over 130 locations established since then.
Can I franchise a Fast-Fix location?
Yes, we offer franchise opportunities across the U.S. and internationally. No prior jewelry experience is required for franchise ownership.
