Business Details
Emergency
services
Your Trusted Network Solutions Partner
Tempest Telecom is a national network solutions provider dedicated to delivering clever solutions to the complex challenges that slow down network operators. With a portfolio spanning multi-vendor equipment supply, repair, logistics, remote technical services, network test and visibility, and critical power solutions, we combine 18+ years of repair expertise with certified professionals to help clients save time and money. Our team listens carefully to client needs, responds quickly with smart solutions, and provides 24/7 technical assistance through our TAC programs. We specialize in extending network lifecycles through repair, reuse, and remarketing services while maintaining TL9000-certified test and repair capabilities. Our commitment to innovation is demonstrated through AI-driven ITAD solutions, composite pole technologies for 5G deployments, and advanced site monitoring systems.We serve wireless carriers, government agencies, energy providers, and enterprise clients with tailored support across all network generations. Our nationwide presence and partnerships with leading OEMs enable us to offer cost-effective alternatives to traditional vendors while maintaining strict quality standards. Through our spare parts management programs and post-installation support services, we help clients reduce capital expenditures and operational costs. Our executive leadership team brings decades of industry experience to drive continuous improvement in network performance and reliability. Tempest Telecom remains at the forefront of network technology evolution, supporting clients through all phases of network lifecycle management from deployment to decommissioning.
Services
Network Equipment Repair
Remote Technical Services
Asset Disposition
Site Monitoring
Battery Recycling
Spare Parts Management
Network Lifecycle Support
Composite Pole Solutions
Fiber Optic Repair
Power System Maintenance
Highlights and features
- 18+ years of specialized network equipment repair experience
- TL9000-certified test and repair capabilities
- 24/7 Technical Assistance Center (TAC) support
- AI-driven ITAD solutions for maximum asset value recovery
- Nationwide service with same-day response options
Associations and certifications
- TL9000
What people say
Fast turnaround times
Excellent services
Available parts
Great products
Knowledgeable staff
Services
Network Equipment Repair
Our TL9000-certified repair services handle both in-warranty and out-of-warranty network equipment. We specialize in legacy system support and offer 24/7 technical assistance for urgent repairs. Our Dallas-based facility provides fast turnaround times with comprehensive testing capabilities.
Asset Disposition
AI-driven electronics recycling and remarketing services maximize asset value recovery. We handle surplus equipment disposal with compliance certifications and environmental impact reporting. Our proprietary technology optimizes e-waste processing paths for maximum profitability.
Remote Technical Services
24x7 Technical Assistance Center (TAC) provides aftermarket remote support for network equipment. Our team offers decommissioning services, IP configuration management, and remote diagnostics to extend network life and reduce maintenance costs.
Site Monitoring
Advanced telecom site monitoring solutions improve network resilience through real-time data collection and automation. Our SiteBoss controllers integrate with power, security, and environmental systems to prevent downtime and optimize maintenance scheduling.
Battery Recycling
Comprehensive battery disposal and recycling programs handle VRLA, lithium iron phosphate, and legacy battery technologies. We provide certified recycling documentation and environmental compliance reporting for telecom power systems.
People
Joe Hart
Chief Executive Officer
Joe Hart leads Tempest Telecom's strategic direction with extensive executive leadership experience in network solutions and technology services.
Jessica Firestone
President/Founder
Jessica Firestone established Tempest Telecom with a vision to revolutionize network equipment lifecycle management through innovative service solutions.
John Furrey
Chief Financial Officer
John Furrey oversees financial operations with expertise in scaling technology companies and optimizing capital expenditures.
Mike Meagher
SVP of Sales & Marketing
Mike Meagher drives revenue growth through strategic partnerships and market expansion initiatives across the telecom industry.
Brent Delzer
VP of Repair Programs
Brent Delzer manages repair operations with specialized knowledge in network equipment lifecycle extension and cost-reduction strategies.
Questions
What network equipment brands do you support?
We support all major OEMs including Cisco, Ericsson, Nokia, Alcatel-Lucent, and Huawei across wireless, fiber, and IP networking platforms.
Do you offer 24/7 emergency repair services?
Yes, our TL9000-certified repair facility provides 24x7 emergency services with same-day response options for critical network failures.
Can you help with legacy network equipment?
We specialize in legacy system support, offering repair, parts sourcing, and lifecycle extension services for end-of-life network equipment.
What locations do you serve?
As a national provider, we serve telecom operators, government agencies, and enterprise clients across all 50 states with global logistics capabilities.
Do you provide network testing services?
Yes, we offer network stress testing solutions to evaluate performance under worst-case scenarios using industry-standard test equipment.
What payment options are available?
We offer flexible payment terms including credit, cash, and consignment options for equipment purchases and service contracts.
