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30 Years
experience
Your Digital Marketing Partner in Jacksonville, FL
Since 1996, BroadBased Communications has been a leader in delivering results-driven marketing solutions. Our agency specializes in creating integrated strategies that combine digital and traditional tactics to boost sales and generate high-quality leads. With a team of experienced strategists, designers, and media planners, we offer fractional CMO services, lead generation, and ROI-focused campaigns tailored to each client's unique needs. Our modular team approach allows us to scale resources dynamically, ensuring clients only pay for the expertise they require. Recognized as one of Jacksonville's fastest-growing companies, we've helped clients achieve over 440% ROI through data-driven marketing playbooks.

We prioritize transparency and direct collaboration, enabling clients to work directly with specialists across all project areas. Our commitment to measurable outcomes is reflected in our attribution strategies and monthly ROI tracking systems. With certifications in content marketing, search, and analytics, our team brings deep technical expertise to every project. Our 25+ years of experience in brand development and communication design has served industries ranging from healthcare to multifamily real estate. We maintain a client-centric philosophy, ensuring every marketing initiative aligns with business objectives and budget constraints.
Services
Marketing Strategy Fractional CMO Services Lead Generation Website Design Video Production Brand Development Digital Advertising SEO Services
Details
  • Year established: 1996
Highlights and features
  • 28 years of proven marketing expertise since 1996
  • 440%+ average client ROI from data-driven campaigns
  • Modular team approach with pay-per-lead options
  • Fractional CMO services with executive-level strategists
  • Integrated attribution tracking for measurable results
What people say
440% ROI achieved Consummate professionals Qualified leads Strategic marketing playbook Executive-level insights
Services
Marketing Strategy
We develop comprehensive marketing strategies that integrate digital and traditional channels. Our data-driven approach creates customized plans with itemized budgets and clear ROI metrics. Services include market analysis, campaign planning, and performance tracking to ensure measurable business growth.
Fractional CMO Services
Access executive marketing leadership without full-time costs. Our experienced strategists provide senior-level guidance, brand positioning, and growth planning while collaborating directly with your leadership team. Services include marketing roadmap development and budget optimization.
Lead Generation
Precision-targeted lead generation combining digital and traditional tactics. We implement conversion tools, direct mail campaigns, and digital advertising to deliver qualified leads. Our attribution tracking connects each lead to specific marketing initiatives for accurate ROI measurement.
Website Design
Custom website creation with built-in SEO and conversion optimization. Our process includes discovery sessions, design prototyping, and development of conversion-focused landing pages. We ensure mobile responsiveness and seamless integration with marketing tools.
Video Production
High-quality video creation for digital marketing campaigns. Services include animated videos, promotional content, and testimonial production. Our videos enhance engagement while incorporating tracking mechanisms to measure effectiveness in lead conversion.
People
Chris Ramaglia
Owner & CEO
Digital marketing expert with 11 industry certifications and 9+ years leading BroadBased's strategy. Specializes in ROI measurement and lead attribution. Former sales executive with Time Warner and Alltel. Florida State University graduate with BFA in English.
Jan Hirabayashi
Founder / Senior Strategist
Agency founder with 28+ years experience in integrated marketing strategies. Specializes in budget planning and multi-channel campaign execution. Holds BFA in Graphic Design from Ringling College. Former creative director for major publications including Florida Trend Magazine.
Questions
What industries do you specialize in?
We serve healthcare providers, B2B companies, educational institutions, multifamily real estate, and consumer service businesses.
How do you measure marketing success?
We use monthly ROI tracking that connects marketing investments directly to lead generation and client acquisition metrics.
What is fractional CMO service?
It provides part-time executive marketing leadership with strategic planning and implementation support at reduced costs.
Do you offer website design services?
Yes, we create custom SEO-optimized websites with conversion-focused design and development.
How long have you been in business?
We've delivered marketing solutions since 1996, with our founding team having over 50 combined years experience.