Business Details
48 Years
experience
Your Trusted Source for Comfort Footwear in Berkeley
Walk Shop has been serving the Bay Area since 1978, specializing in properly fitted footwear for diverse needs. Our team prioritizes personalized service, measuring both feet to ensure optimal fit and offering expert guidance on footwear solutions. With decades of combined experience, we curate top-quality materials from trusted brands, catering to casual, formal, travel, and occupational needs. Our commitment to customer satisfaction extends to accommodating special requests and providing transparent, ethical service. We serve Berkeley, Oakland, San Francisco, San Jose, Marin, and Sacramento, blending local expertise with global product knowledge. 
Services
Footwear Fitting
Wide Width Shoes
Orthotics Consultation
Travel Footwear
Workplace Footwear
Details
- Year established: 1978
Highlights and features
- 40+ years of footwear expertise in the Bay Area
- Personalized foot measuring and fit verification process
- Extensive selection of wide-width and specialty shoes
- Curated collection of premium, durable footwear brands
- Locally owned with deep community footwear knowledge
Services
Footwear Fitting
Our expert staff measures both feet to accommodate natural size differences, ensuring proper fit for comfort and health. We verify footwear fit before purchase, addressing specific needs like bunions and plantar fasciitis. Our process combines personalized attention with decades of footwear expertise.
Wide Width Shoes
We specialize in wide-width footwear solutions for customers requiring enhanced comfort and support. Our selection includes premium brands designed for foot conditions and everyday wear. Each pair combines aesthetic appeal with structural durability for long-term use.
Orthotics Consultation
We offer orthotic solutions including Powerstep and Pedag products for improved foot alignment and pain relief. Our staff guides customers toward appropriate insole options for existing footwear. This service supports both athletic performance and daily comfort needs.
Travel Footwear
Our travel footwear collection features lightweight, shock-absorbing designs for global adventures and local excursions. We prioritize brands with durable construction and ergonomic support for extended wear. Customers receive tailored recommendations based on travel plans and terrain.
Workplace Footwear
We provide industry-specific footwear solutions for professionals spending extended hours on their feet. Our selection includes slip-resistant, supportive options for healthcare, hospitality, and service sectors. Staff with occupational experience offer practical footwear advice for workplace demands.
People
Helen Reid
Owner
With nearly 30 years in footwear retail, Helen Reid acquired Walk Shop in 2021. She brings extensive industry knowledge and a commitment to quality footwear solutions, continuing the store's legacy of proper fit and customer care.
Julian Kershaw
Former Owner
Third-generation owner Julian Kershaw operated Walk Shop for decades before retiring in 2021. He maintained the business's founding principles of proper footwear fitting and community service, establishing its reputation for expertise.
Chi
Manager
Chi manages daily operations with extensive footwear industry experience. She specializes in matching customers with appropriate footwear solutions, combining product knowledge with practical fit expertise to maintain the shop's service standards.
Stephanie
Manager
Stephanie co-manages the store with a focus on customer satisfaction. Her footwear expertise and commitment to personalized service ensure clients receive appropriate recommendations for their specific comfort and mobility needs.
Destiny
Staff Member
Destiny contributes to the store's service excellence with attention to customer needs. She assists in footwear selection and maintains the shop's tradition of thorough fit verification for all purchases.
Questions
What return policy does The Walk Shop offer?
We accept returns within 30 days of purchase with receipt. Shoes must be unworn and in original condition. For online purchases, contact us for return instructions.
How does your footwear fitting process work?
We measure both feet for length and width differences, then recommend options based on your needs. We verify fit by having you walk in the shoes to ensure comfort and support.
Do you carry specialty footwear for foot conditions?
Yes, we offer shoes designed for bunions, plantar fasciitis, hammer toes, and other conditions. Our staff can recommend brands with appropriate support features.
Can I order shoes online for pickup?
Yes, our website allows ordering with in-store pickup. Select 'Store Pickup' at checkout and we'll notify you when your order is ready for collection.
What brands do you carry?
We feature premium brands including Dansko, Birkenstock, Brooks, Hoka, Naot, and ECCO. Our selection focuses on comfort, durability, and proper fit across various styles.
Do you offer gift cards?
Yes, we offer physical and digital gift cards in customizable amounts. Purchase options are available on our website or in-store.
