Business Details
25 Years
experience
Enterprise Survey Software Solutions
Key Survey, a division of FORM, has been revolutionizing field work and data collection since 2001. Our journey began with a mission to simplify feedback processes for enterprises, and in 2020, we merged with GoSpotCheck to create the world's first digital assistant for frontline teams. With over two decades of combined experience, we provide a unified platform that centralizes data collection, automates workflows, and delivers actionable insights. Our solutions empower organizations across 140+ countries to enhance customer satisfaction, employee engagement, and market research initiatives.Backed by strategic acquisitions like ShelfWise and Rodio, we continue to innovate with cutting-edge technologies including AI-powered image recognition and real-time reporting. Our team of industry experts works closely with Fortune 500 companies to deliver customized solutions that streamline operations and drive measurable results. Committed to customer success, we offer 24/7 support and continuous platform improvements to meet evolving business needs.
Services
Survey Software
Mobile Surveys
Data Workflow
Contact Manager
Private Labeling
Offline Surveys
Enterprise Portals
Hosting Options
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in enterprise feedback management
- Our platform integrates seamlessly with existing systems like Salesforce
- We provide 24/7 personalized customer support
- Our team includes certified experts with Fortune 500 implementation experience
- We guarantee continuous platform improvements and technical innovation
What people say
Exemplary product
Awesome support
Unlimited uses
Terrific service
Marvelous representatives
Services
Survey Software
Our enterprise survey software enables organizations to create, distribute, and analyze surveys across multiple channels. The platform supports complex data collection needs with customizable templates, real-time reporting dashboards, and automated workflows. Businesses use this solution to gather customer feedback, measure employee engagement, and conduct market research while maintaining data security and compliance.
Mobile Surveys
This mobile-first solution allows teams to collect data from any location using smartphones or tablets. Features include offline data capture, photo validation, and instant synchronization when connectivity is restored. Organizations use it for retail audits, field inspections, and customer interactions where traditional data collection methods would be impractical or inefficient.
Data Workflow
Our workflow automation tools help businesses streamline data collection processes with conditional logic, automated alerts, and escalation protocols. The system integrates with existing enterprise software to create closed-loop processes that improve response times and operational efficiency. Customers use this for quality control, compliance monitoring, and service recovery initiatives.
Contact Manager
This centralized contact management system allows organizations to organize survey participants, segment audiences, and maintain communication records. The tool supports API integrations with CRM systems and includes advanced filtering capabilities for targeted survey distribution. Businesses use it to maintain data accuracy and improve survey response rates.
Private Labeling
Our private labeling solution enables enterprises to customize the survey platform with their brand identity, including logos, color schemes, and domain branding. This feature helps maintain brand consistency while providing a seamless user experience. Organizations use it to reinforce corporate identity in customer-facing feedback initiatives.
People
Ali Moosani
Chief Executive Officer
Ali Moosani leads FORM's strategic vision as CEO, bringing extensive experience in enterprise software solutions and digital transformation. With a background in scaling technology companies, he drives innovation while maintaining customer-centric values.
Afshin Mirmotahari
Chief Technology Officer
Afshin Mirmotahari oversees technology development as CTO, directing the evolution of Key Survey's platform architecture. His expertise in software engineering and product innovation ensures technical excellence across all solutions.
Steve Manning
Chief Financial Officer
Steve Manning serves as Chief Financial Officer, managing financial strategy and operations for FORM. With deep experience in financial leadership for technology companies, he ensures sustainable growth and operational efficiency.
Questions
What survey types can I create with Key Survey?
Our platform supports customer satisfaction surveys, employee engagement assessments, market research questionnaires, and custom feedback forms with advanced logic and branching capabilities.
Can I integrate Key Survey with my existing systems?
Yes, our software integrates with major CRM platforms like Salesforce, Oracle, and PeopleSoft through API connections or batch file uploads for seamless data synchronization.
Do you offer mobile data collection capabilities?
Our mobile-first platform enables offline data collection with smartphones or tablets, including photo validation and automatic synchronization when connectivity is restored.
What support options are available?
We provide 24/7 customer support through live chat, phone assistance, and email with dedicated account managers for enterprise clients.
How does pricing work for enterprise clients?
Enterprise pricing is customized based on specific requirements, including user licenses, data volume, and implementation complexity. Contact our sales team for a tailored quote.
