Business Details
31 Years
experience
Your Trusted Partner for HR Outsourcing Solutions
At Melita Group, we take a high-integrity approach to building relationships with clients and partners. With 30 years of experience, we specialize in providing comprehensive HR solutions, payroll processing, benefits administration, and PEO services tailored to each organization's unique needs. Our fractional model offers access to a team of experts without the overhead of full-time employees, ensuring clients receive exceptional service without single points of failure. We prioritize transparency, flexibility, and client autonomy, allowing businesses to add or remove service modules at any time while maintaining their chosen HRIS technology and benefit plans.Our team of specialists delivers strategic HR advisory, compliance management, and technology implementation, supported by a proprietary client portal that centralizes HR operations. Recognized for a 97% client retention rate and an NPS score of 73, we combine industry-leading expertise with a commitment to continuous improvement. Headquartered in San Jose, CA, we serve clients across 38 U.S. states and 17 countries, processing over $650 million annually in payroll and premiums. Our values-driven approach focuses on quality over growth, ensuring every client partnership aligns with our mission to build exceptional workplaces where employees thrive.
Services
HR Outsourcing
Payroll Processing
Benefits Administration
PEO Services
International Payroll
HR Compliance
Leave Administration
Employee Support
HR Technology Implementation
Benefits Advisory
Details
- Year established: 1995
Highlights and features
- 30 years of experience with a 97% client retention rate
- Fractional ownership of a complete team of HR specialists
- Flexible service modules that adapt to changing business needs
- Proprietary client portal integrating with leading HRIS technologies
- Transparent PEO brokerage services with objective guidance
What people say
Exceptional HR expertise
Seamless technology integration
Proactive compliance management
Flexible service modules
Dedicated specialist teams
Services
Payroll Processing
Our payroll specialists manage complete payroll processing including tax filings, historical data migration, and international payroll execution. We handle multi-state and global payroll compliance while integrating with ADP, Zenefits, or client-chosen HRIS platforms. Clients benefit from accurate, timely payroll processing with access to real-time data and expert support for complex payroll scenarios.
Benefits Advisory
Our benefits advisors provide market analysis, competitive benchmarking, and plan selection guidance to optimize benefits packages. We negotiate with carriers to secure best pricing while maintaining compliance with evolving regulations. Clients receive ongoing support for open enrollment, employee communications, and benefits administration without conflicts of interest.
HR Compliance
Compliance specialists conduct policy audits and ensure adherence to federal, state, and local HR regulations. We maintain updated employee handbooks, distribute mandatory notices, and provide training on regulatory requirements. Clients receive proactive compliance monitoring and documentation management to minimize legal risks.
International Payroll
We manage cross-border payroll processing through partnerships with ADP, Rippling, and Paylocity. Our services include entity establishment guidance, currency conversion, and compliance with local labor laws. Clients benefit from streamlined international payroll execution while maintaining centralized HRIS integration and reporting.
Employee Support
Our Employee Support Advocate Team provides direct assistance for benefits enrollment, payroll questions, and policy interpretation. Available M-F 8-5 PST, we handle insurance claims, tech support, and leave administration inquiries. Clients receive high-touch support with documented response protocols and satisfaction tracking.
People
Paul Mifsud
President & CEO
Paul leads Melita Group's strategic direction with decades of HR industry experience. He focuses on maintaining the company's values-driven approach while driving innovation in HR technology integration and service delivery models.
Karen Garavatti
Chief People Officer
Karen oversees Melita Group's internal talent development and client-facing HR specialist training programs. She ensures consistent service quality across all HR administration functions and compliance initiatives.
August Katz
Vice President, Benefits
August leads the benefits advisory team, specializing in complex benefits negotiations and market analysis. He develops strategies for optimizing benefits packages while maintaining cost efficiency for mid-sized businesses.
Marieta Smith
VP, HR Services
Marieta manages HR service delivery operations, focusing on technology implementation and process optimization. She oversees the integration of HRIS platforms with Melita Group's proprietary client portal system.
Tom Ekstrom
Head of Implementations
Tom directs technology implementation projects, ensuring seamless transitions from legacy systems to client-chosen HRIS platforms. He specializes in complex data migration and workflow automation for growing organizations.
Questions
What HR services does Melita offer?
We provide complete HR outsourcing including payroll processing, benefits administration, compliance management, leave administration, and PEO services with customizable modules.
How does Melita handle international payroll?
Through partnerships with ADP, Rippling, and Paylocity, we process payroll in virtually every country with localized compliance expertise and currency management.
Can I keep my existing HRIS platform?
Yes, we integrate with your current HRIS technology and manage implementation without requiring platform changes.
What makes Melita different from PEOs?
Our model offers greater flexibility with no mandatory service bundling, allowing you to maintain technology ownership and benefit plan continuity.
How is compliance managed?
Dedicated compliance specialists audit policies, maintain updated documentation, and ensure adherence to all federal, state, and local regulations.
What support channels are available?
Email and phone support through our Employee Support Advocate Team during business hours with documented response protocols and escalation paths.
