Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Apex, NC
Founded in 1969, Apex Heating & Air Conditioning has served the Triangle area for over five decades, establishing itself as a trusted leader in HVAC solutions. Our team of NATE-certified technicians brings unparalleled expertise to every project, ensuring precise installations, efficient repairs, and proactive maintenance for residential and commercial systems. As a Carrier Factory Authorized Dealer, we combine cutting-edge technology with personalized service to deliver optimal comfort and energy efficiency.Our commitment to transparency, ethical practices, and customer education has earned us a loyal clientele and industry recognition, including the 2019 Carrier Presidents Award. We prioritize long-term relationships over transactions, offering flexible financing, emergency services, and energy rebate guidance to meet diverse needs. With a focus on quality craftsmanship and customer satisfaction, we treat every home as if it were our own, ensuring clean workspaces and clear communication throughout the process.
Services
HVAC Installation
Emergency Repairs
Preventive Maintenance
Indoor Air Quality
Energy Rebate Assistance
Details
- Year established: 1969
Highlights and features
- 53 years of local HVAC expertise with Carrier-certified technicians
- Transparent pricing with no hidden fees or commission-driven sales
- 24/7 emergency service available 7 days a week
- Customized energy rebate guidance and financing options
- Detailed system evaluations with written recommendations
Associations and certifications
- NATE
- Carrier Factory Authorized Dealer
What people say
Professionalism
Timely Service
Knowledgeable Staff
Transparent Pricing
Excellent Communication
Services
HVAC Installation
We specialize in precision HVAC installations for residential and commercial properties. Our NATE-certified technicians perform detailed load calculations to ensure proper system sizing, using Carrier's industry-leading equipment for maximum efficiency. The process includes ductwork assessment, permit handling, and rebate registration, with a 100% satisfaction guarantee. Our team completes most installations within a single day while maintaining clean workspaces.
Emergency Repairs
Our 24/7 emergency repair service responds promptly to critical HVAC failures. Technicians arrive equipped with diagnostic tools and common replacement parts to resolve issues efficiently. We provide transparent pricing with no overtime charges, prioritizing safety and comfort restoration. Customers receive clear explanations of required repairs and preventive maintenance recommendations to avoid future emergencies.
Preventive Maintenance
Our comprehensive maintenance program extends HVAC system lifespan by up to 50%. Twice-yearly inspections cover 28 critical components including refrigerant levels, electrical connections, and heat exchanger integrity. We provide detailed system operation reports and written recommendations, with priority scheduling for maintenance plan members during peak seasons.
Indoor Air Quality
We offer advanced indoor air quality solutions including Carrier Infinity Air Purifiers and Air Knight systems. Our technicians assess ventilation needs and install HEPA filters, UV lights, and humidity control systems to eliminate contaminants. The service includes air quality testing and customized recommendations to address allergens, viruses, and volatile organic compounds (VOCs).
Energy Rebate Assistance
Our team helps clients maximize savings through utility company rebates and manufacturer incentives. We handle all paperwork for Duke Energy, PSNC, and Carrier rebates, applying discounts directly to invoices. We also provide energy audits to identify efficiency improvements that qualify for tax credits and utility company programs.
People
Kenny Markham
Owner
With over 25 years leading Apex Heating & Air Conditioning, Kenny Markham emphasizes customer-first values and technical excellence. He oversees all installations personally, ensuring adherence to industry standards while maintaining the company's founding principles of integrity and community service.
Jimmy
Senior Technician
Jimmy specializes in system diagnostics and load calculations, with 15+ years of experience in residential HVAC solutions. He provides detailed equipment recommendations and ensures installations meet strict efficiency standards while addressing clients' specific comfort needs.
Questions
How often should HVAC maintenance be performed?
We recommend bi-annual maintenance (spring and fall) to ensure optimal performance, extend system lifespan, and maintain manufacturer warranties.
Do you offer emergency HVAC services?
Yes, our 24/7 emergency service responds promptly to critical heating and cooling failures with no overtime charges.
What HVAC brands do you work with?
While specializing in Carrier systems, we service all major brands for repairs and maintenance, using genuine replacement parts for optimal performance.
Can you help with energy rebates?
Yes, we handle all rebate paperwork for Carrier, Duke Energy, and PSNC programs, applying discounts directly to your invoice.
Are your technicians certified?
All technicians are NATE-certified with ongoing training in the latest HVAC technologies and installation best practices.
What financing options are available?
We offer flexible financing through Carrier's Preferred Dealer program, with options for qualified customers to start new systems with no upfront costs.
