Business Details
21 Years
experience
Emergency
services
Trusted IT Support Services in Boulder, Colorado
Windward Networks has been delivering tailored IT solutions to small businesses across the Colorado Front Range for over two decades. As a locally owned and operated firm based in Boulder, we combine decades of collective expertise with personalized service to address the unique technology challenges faced by businesses in industries ranging from healthcare and legal services to aerospace and hospitality. Our team of certified professionals specializes in proactive network monitoring, robust cybersecurity measures, and customized infrastructure upgrades designed to minimize downtime and maximize operational efficiency. We distinguish ourselves through our hands-on approach, rapid response times, and commitment to building long-term partnerships with our clients.With 24/7 security operations monitoring, support for over 50 platforms, and a track record of successfully managing IT environments for 285+ active clients, we provide the technical depth of a large firm with the personal attention of a local team. Our comprehensive service portfolio includes virtualization, data protection, compliance solutions, and security awareness training, all delivered through a client-centric framework that prioritizes transparency and measurable results.
Services
Network Security
Virtualization
Network Monitoring
Data Protection
Penetration Testing
PCI/HIPAA Compliance
Security Training
Video Surveillance
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of experience providing Boulder IT support.
- Our team supports 52+ technology platforms for diverse industries.
- We implement 24/7 network monitoring with proprietary software.
- Our technicians provide root-cause problem resolution, not temporary fixes.
- We maintain 99.9% client retention through personalized service.
What people say
Outstanding service
Responsive
Knowledgeable
Proactive
Highly recommend
Services
Network Security
Our comprehensive network security solutions combine 24/7 monitoring with enterprise-grade antivirus protection to prevent breaches. We implement customized security protocols that reduce malware risks by continuously analyzing network traffic patterns. With over 27 million new malware variants emerging annually, our proactive defense systems provide critical protection for businesses of all sizes.
Virtualization
We specialize in transforming physical servers into virtual environments using VMware and Microsoft Hypervisor technologies. This approach improves resource utilization while maintaining system stability. Our virtualization solutions enable businesses to reduce hardware costs and simplify IT infrastructure management without compromising performance or security.
Network Monitoring
Using proprietary monitoring tools, we identify and resolve network issues before they impact operations. Our proactive maintenance approach prevents downtime by addressing potential problems at their source. Customized network templates ensure consistent performance across diverse technology environments while minimizing unexpected service interruptions.
Data Protection
Our comprehensive backup protocols protect against data loss from malware attacks or hardware failures. We implement multi-layered protection strategies that ensure business continuity even during security breaches. Regular backup verification processes guarantee data integrity and rapid recovery when critical systems require restoration.
Penetration Testing
Through strategic partnerships with cybersecurity firms, we conduct thorough penetration assessments including firewall analysis and cloud storage evaluations. These controlled security tests identify vulnerabilities in Microsoft 365 environments and network infrastructures. Our testing methodologies help businesses strengthen defenses against evolving cyber threats.
People
Kelly Garrison
Founder/President
With over 20 years leading Windward Networks, Kelly combines strategic vision with hands-on technical expertise to ensure client satisfaction. He maintains direct involvement in critical client relationships while guiding the company's overall direction.
Collin Trapp
Chief Technology Officer
As CTO, Collin oversees technical operations and solution implementation. He specializes in proactive network management and has become a trusted advisor for clients seeking reliable IT infrastructure improvements across multiple industries.
Andrew Colfelt
Senior Consultant
Andrew provides expert technical guidance with a focus on customized IT solutions. His consulting approach emphasizes understanding client workflows to deliver technology strategies that directly support business objectives.
Tony Capone
Customer Support Manager
Tony ensures exceptional client experiences as Technical Account Manager. He coordinates support operations while maintaining direct client communication to address technical needs promptly and effectively.
Quinn Trapp
Consultant
Quinn delivers tailored IT solutions with a focus on practical implementation. His consulting work emphasizes clear communication and technical excellence to help businesses optimize their technology investments.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network security, virtualization, 24/7 monitoring, data protection, compliance solutions, and security training tailored to small business needs.
Do you support businesses outside the Boulder area?
Yes, we serve clients throughout the Colorado Front Range including Denver, Colorado Springs, Fort Collins, and offer remote support globally.
How does your 24/7 monitoring work?
Our proprietary monitoring software continuously tracks network activity, proactively identifying and resolving issues before they impact business operations.
Can you help with HIPAA and PCI compliance?
Yes, we implement customized network configurations to help healthcare providers and businesses achieve HIPAA and PCI compliance requirements.
What response time can I expect for IT issues?
We typically respond immediately with on-site support available within minutes for critical issues, as demonstrated by client testimonials.
Do you offer security training for employees?
Yes, we provide customized security awareness training programs with phishing simulations to help prevent network breaches through human error.
