Business Details
29 Years
experience
Emergency
services
Trusted IT & Cybersecurity Solutions in Kenosha, WI
Since 1997, Platinum Systems has been dedicated to empowering businesses through innovative IT solutions and cybersecurity expertise. Our mission is to protect your business and enhance your success by aligning technology with strategic goals. With a team of seasoned professionals, we offer proactive IT management, advanced cybersecurity protections, and strategic leadership tailored to your unique needs. Our approach combines decades of experience with cutting-edge innovation to deliver reliable, scalable solutions that eliminate technology obstacles.We prioritize partnership over provision, ensuring every client receives personalized support that drives operational excellence and secures a competitive edge. Our commitment to continuous improvement and client satisfaction has earned us a 98.8% client retention rate, reflecting our dedication to excellence in every service we provide.
Services
Managed IT Support
Cybersecurity Protection
Strategic IT Consulting
Cloud Infrastructure
Disaster Recovery
Security Training
IT Project Deployment
24/7 Monitoring
Network Optimization
Penetration Testing
Details
- Year established: 1997
Highlights and features
- We offer 24/7 proactive network monitoring and threat management.
- Our team includes certified experts with 10-24 years of experience.
- We provide strategic IT alignment through dedicated vCIO services.
- Our cybersecurity solutions include penetration testing and EDR protection.
- We maintain a 98.8% client satisfaction score through personalized support.
What people say
Top tier support
Quick resolution times
Proactive and knowledgeable
Seamless experience
Exceptional customer service
Services
Managed IT Support
Our fully managed IT services handle your entire technology environment with proactive monitoring, security maintenance, and strategic optimization. We partner with businesses to ensure seamless operations, minimize downtime, and align technology investments with organizational goals through dedicated support teams and advanced infrastructure management tools.
Cybersecurity Protection
Advanced cybersecurity solutions protect against evolving threats through endpoint detection, penetration testing, DNS filtering, and 24/7 monitoring. Our Security Operations Center actively identifies and neutralizes risks while employee training programs strengthen organizational defenses against phishing and social engineering attacks.
Strategic IT Consulting
Dedicated Virtual CIO services provide strategic technology alignment, investment planning, and business process optimization. Our Technology Alignment Managers develop customized roadmaps that integrate security, infrastructure upgrades, and innovation initiatives to support long-term business growth and operational efficiency.
Cloud Infrastructure
We deliver secure cloud migrations, Microsoft 365 integrations, and infrastructure modernization with minimal business disruption. Our solutions optimize scalability, improve collaboration tools, and ensure seamless transitions between on-premises and cloud environments while maintaining strict security protocols.
Disaster Recovery
Comprehensive backup and continuity solutions safeguard against data loss through automated systems, redundant storage architectures, and rapid recovery protocols. We develop customized plans to ensure business continuity during outages, cyberattacks, or physical disasters while maintaining compliance with industry standards.
People
Danny Carlson
CEO
Leading Platinum Systems since 2019, Danny Carlson brings over two decades of IT industry leadership to drive strategic growth and operational excellence in managed services and cybersecurity solutions.
Matthew Carlson
Founder
As founder of Platinum Systems since 1997, Matthew Carlson established the company's core values of technological innovation and client partnership that continue guiding our approach to IT solutions.
Dan Schlicht
Director of Sales Support
With over 20 years at Platinum Systems, Dan Schlicht manages sales operations, marketing strategy, and digital presence while maintaining deep expertise in IT service delivery and client requirements.
Chuck Swetland
Director of Sales
Leading sales efforts for over a decade, Chuck Swetland develops strategic client relationships and expands Platinum Systems' market reach through targeted outreach and industry networking initiatives.
Questions
What industries do you serve?
We work with small and mid-sized organizations in manufacturing, professional services, nonprofits, and other sectors across Southeast Wisconsin, Northeast Illinois, and nationwide.
What services are included in your IT support?
Our offerings include managed IT, cybersecurity, cloud solutions, disaster recovery, strategic consulting, and 24/7 monitoring through our Security Operations Center.
How do you ensure cybersecurity protection?
We implement EDR protection, DNS filtering, penetration testing, employee training, and 24/7 threat monitoring to proactively defend against evolving cyber risks.
What makes you different from other IT providers?
We focus on strategic partnership through dedicated vCIO services, proactive problem-solving, and tailored solutions aligned with business objectives rather than generic fixes.
How quickly do you respond to IT issues?
Our team typically responds within minutes of contact and prioritizes rapid resolution while maintaining clear communication throughout the process.
