Business Details
29 Years
experience
Emergency
services
Your Trusted IT Partner in Kenosha, WI
Since 1997, Platinum Systems has been dedicated to protecting businesses and enhancing their success through expert-managed IT services, cybersecurity, and strategic technology solutions. Our approach combines decades of experience with cutting-edge innovation to deliver tailored, flexible, and scalable solutions that align with each client's unique needs. Our team includes professionals with 5-24+ years of tenure, ensuring deep expertise across IT, cybersecurity, and business technology.We maintain an average client satisfaction score above 98.8% through proactive monitoring, strategic guidance from dedicated roles like vCIO and TAM, and comprehensive cybersecurity protections including EDR, DNS filtering, and penetration testing. Our mission is to eliminate technology obstacles, allowing clients to focus confidently on their core objectives while we ensure security, strategy, and operational excellence.
Services
Managed IT Support
Cybersecurity Protection
Cloud Infrastructure
Disaster Recovery
Security Training
IT Strategy Consulting
Network Monitoring
Data Backup
Penetration Testing
Phishing Simulations
Details
- Year established: 1997
Highlights and features
- We offer 24/7 proactive network monitoring and threat management since 1997
- Our team includes certified experts with 5-24+ years of IT experience
- We provide strategic guidance through dedicated vCIO and TAM roles
- Our cybersecurity includes premium EDR, DNS filtering, and penetration testing
- We maintain 98.8%+ client satisfaction through proven service delivery
What people say
Top tier support
Quick resolution times
Proactive threat management
Knowledgeable team members
Seamless Azure AD fixes
Services
Managed IT Support
Our fully managed and co-managed IT solutions handle your entire technology environment or integrate with internal teams. We provide proactive monitoring, strategic planning, and security maintenance to ensure smooth operations. With 24/7 network monitoring and dedicated vCIO guidance, we align technology investments with business objectives while preventing costly downtime.
Cybersecurity Protection
Advanced cybersecurity solutions include Endpoint Detection & Response (EDR), DNS filtering, penetration testing, and 24/7 threat monitoring. Our Security Operations Center proactively identifies and neutralizes threats before they impact operations. We also provide employee training and simulated phishing campaigns to strengthen organizational security awareness.
Cloud Infrastructure
We manage seamless server and cloud migrations, Microsoft 365 integrations, and infrastructure improvements without business disruption. Our cloud solutions optimize performance while maintaining security standards. Dedicated engineers ensure smooth transitions and ongoing optimization of cloud environments to support business growth requirements.
Disaster Recovery
Our backup and disaster recovery solutions protect against data loss with automated backups and comprehensive recovery plans. We implement continuity strategies that enable rapid recovery from disruptions. Regular testing ensures systems remain resilient against cyberattacks, hardware failures, and other potential threats to business operations.
Security Training
Security awareness programs include customized training modules and simulated phishing campaigns to educate employees about cyber threats. We transform staff into frontline defenders through practical knowledge development. Regular training sessions keep teams updated on emerging threats and best practices for maintaining organizational security standards.
People
Danny Carlson
CEO
Danny Carlson has led Platinum Systems as CEO since 2019, bringing extensive industry experience since joining the company in 2001. He focuses on strategic growth and technology alignment while maintaining the company's commitment to client satisfaction.
Matthew Carlson
Founder
Matthew Carlson founded Platinum Systems in 1997 and established its reputation as a trusted IT and cybersecurity leader. His vision continues to shape the company's approach to technology solutions and client partnerships across multiple industries.
Dan Schlicht
Director of Sales Support
Dan Schlicht has been with Platinum Systems since 2001, managing sales support, marketing, and digital presence. He plays a key role in client onboarding and ensuring consistent communication across all business development initiatives.
Chuck Swetland
Director of Sales
With over 10 years at Platinum Systems, Chuck Swetland leads sales efforts and cultivates client relationships through strategic outreach. His focus on understanding client needs has driven significant business growth while maintaining service quality standards.
Questions
What types of businesses does Platinum Systems partner with?
We work with small and mid-sized organizations across Southeast Wisconsin, Northeast Illinois, and nationwide in manufacturing, professional services, and nonprofit sectors.
What can I expect when I first connect with Platinum Systems?
We begin with a strategic assessment to understand your business goals, technology challenges, and long-term objectives through dedicated vCIO and TAM roles.
How is Platinum Systems different from other IT companies?
We focus on strategic partnership through proactive cybersecurity, 24/7 monitoring, and technology alignment with business goals rather than just maintenance.
Do you offer 24/7 IT support and monitoring?
Yes, our Managed Security Operations Center provides continuous monitoring and threat resolution with 24/7 availability.
What cybersecurity protections do you provide?
We offer EDR, DNS filtering, penetration testing, security awareness training, and phishing simulations to protect against evolving cyber threats.
Can you help with cloud migration and infrastructure upgrades?
Yes, we manage server/cloud migrations, Microsoft 365 integrations, and network upgrades with minimal business disruption.
