Business Details
30 Years
experience
Your Trusted Internet Service Provider in Odessa, TX
Founded in 1996 as a dial-up internet access provider, NetWest Online has grown to become the largest locally owned and operated internet and data solutions provider in the Permian Basin. Our mission has always been to keep customers connected at the highest performance levels while delivering services at the lowest possible cost. We offer a comprehensive range of solutions including wireless broadband, fiber optic wiring, network cabling, server colocation, and web hosting tailored for both residential and business clients.Our team of certified technicians provides expert installation, maintenance, and 24/7 technical support to ensure optimal connectivity. We differentiate ourselves by actively listening to customer needs and continuously investing in advanced technologies to deliver faster, more reliable internet solutions. With over 25 years of experience, we guarantee unmatched value through competitive pricing, transparent billing practices, and a commitment to exceeding expectations for service quality and reliability.
Services
Wireless Internet
Fiber Optic Wiring
Web Hosting
Network Cabling
Server Colocation
Tower Construction
Starlink Installation
IT Support
Network Design
Tech Support
Details
- Year established: 1996
Highlights and features
- We have over 25 years of experience providing internet solutions in the Permian Basin
- We offer 24/7 technical support for residential and business customers
- Our services include high-speed wireless internet up to 5000Mbps
- We provide locally owned and operated network infrastructure
- Our team includes certified technicians with ongoing professional training
Services
Wireless Internet
Our wireless internet service delivers high-speed connectivity with speeds up to 5000Mbps using line-of-sight technology. This solution provides reliable access for homes and businesses in areas where traditional DSL or cable options are unavailable. Our network infrastructure ensures stable connections through all weather conditions while maintaining faster performance than satellite-based services.
Fiber Optic Wiring
We design and implement fiber optic networks for businesses requiring high-capacity data transmission. Our solutions include long-haul wireless integration with fiber backbones to create redundant, scalable communication systems. These installations support enterprise-level applications while maintaining compatibility with existing network architectures across the Permian Basin region.
Web Hosting
Our web hosting platform provides reliable server space with 99.9% uptime guarantees for business websites. This service includes domain registration support, email account creation, and security features to protect digital assets. We offer scalable hosting plans that accommodate growing online presences while maintaining fast load times and secure data storage.
Network Cabling
We install structured cabling systems for commercial buildings using Cat6 and fiber optic cables. Our certified technicians ensure proper termination points, cable management, and network topology design to optimize data flow. These installations support gigabit Ethernet speeds while maintaining compliance with industry standards for business communication systems.
Server Colocation
Our secure data center offers server colocation services with redundant power supplies and climate-controlled environments. Businesses can house their hardware in our facility while maintaining remote access through high-bandwidth connections. This solution provides enterprise-grade infrastructure without requiring on-site server room investments.
People
Matthew
General Manager
Matthew oversees all operations at NetWest Online, ensuring strategic growth while maintaining customer satisfaction standards established since 1996.
Erik
Field Tech Manager
Erik manages technical field operations, supervising installation and maintenance teams that support NetWest's expanding network infrastructure across West Texas.
Jeff
Network Administrator
Jeff maintains network security and performance standards, managing system updates and monitoring network traffic to ensure optimal connectivity for all customers.
Questions
What areas do you serve?
We provide services throughout the Permian Basin and West Texas, including Odessa, Gardendale, and surrounding communities.
What internet speeds do you offer?
Our wireless network supports speeds up to 5000Mbps, with actual performance varying based on location and package selection.
Do you offer equipment installation?
Yes, our technicians install wireless antennas and configure routers for residential customers as part of service setup.
Can I use my own router?
Customers may use personal routers, which our installers will configure during setup to ensure compatibility with our network.
What happens if I move?
If relocating within our service area, we can redeploy your connection for a $99 installation fee.
