Business Details
50+ Years
experience
Your Trusted Medical Equipment Provider in Florida
Surf Med has been a trusted leader in home-based medical care for 65 years, specializing in durable medical equipment (DME) and supplies across Florida. Founded as a family-owned pharmacy, we remain committed to personalized service, delivering high-quality products and expert support to pediatric and geriatric patients. Our team of clinicians and respiratory therapists brings over 100 years of combined experience, ensuring accurate equipment coordination and timely delivery. We partner with major health plans and Medicaid Managed Care organizations to reduce costs, optimize utilization, and streamline patient care. With a focus on innovation, we provide mobility aids, respiratory equipment, incontinence care, and specialty supplies, empowering independence and comfort at home.Our 24/7 customer service and secure patient portal enhance accessibility for refills, billing, and medical record requests. Recognized as Florida's largest Medicare-certified DME provider, we actively shape national DME policy while maintaining local community trust. Our values of integrity and accountability guide every interaction, from case managers to patients. With locations in Pembroke Park and Tampa, we serve over 1 million customers, offering free samples and insurance-covered equipment like breast pumps. Backed by decades of experience and a commitment to quality brands, Surf Med remains dedicated to improving health outcomes through reliable, patient-centered solutions.
Services
Durable Medical Equipment
Respiratory Care
Incontinence Care
Specialty Medical Supplies
Medical Equipment Coordination
Home Healthcare Supplies
Insurance Authorization Assistance
Medical Record Requests
Patient Portal Services
Product Refill Services
Details
- Year established: 1959
Highlights and features
- We have over 65 years of experience in durable medical equipment distribution.
- Our team includes clinicians with 100+ combined years in DME expertise.
- We serve as Florida's largest Medicare and Medicaid DME provider.
- We offer 24/7 patient portal access for billing and order management.
- We actively participate in shaping national Medicare DME policy.
Associations and certifications
- Medicare Certified
- Medicaid Certified
What people say
Timely deliveries
Knowledgeable staff
Reliable equipment coordination
Expert support
Quality products
Services
Durable Medical Equipment
We provide wheelchairs, hospital beds, walkers, and mobility scooters designed for comfort and independence. Our equipment meets strict durability standards for long-term use in home settings. Patients receive expert guidance on selection and proper usage from our trained specialists.
Respiratory Care
Our respiratory products include oxygen concentrators, CPAP/BiPAP machines, and nebulizers for effective home care. Clinical support services ensure proper setup and maintenance of invasive and non-invasive ventilation equipment for chronic respiratory conditions.
Incontinence Care
We offer absorbent briefs, underpads, and skin care products designed for discretion and comfort. Our supplies feature advanced leakage protection technology suitable for both personal and professional care environments.
Specialty Medical Supplies
Our specialty supplies include enteral feeding pumps, wound care products, and urological equipment. These items support complex medical needs with precision-engineered solutions that enhance patient outcomes and caregiver efficiency.
Medical Equipment Coordination
We streamline equipment ordering and insurance authorization processes for healthcare providers. Our system reduces administrative burdens through online portals, real-time tracking, and direct communication with health plans.
Questions
What types of durable medical equipment do you provide?
We offer wheelchairs, hospital beds, walkers, mobility scooters, oxygen equipment, and specialty supplies for respiratory, wound, and nutritional needs.
How do I check insurance coverage for medical equipment?
Contact your insurer directly or consult our patient portal. We assist with verifying coverage and obtaining necessary prescriptions or authorizations.
What delivery options are available for medical supplies?
Most orders ship via UPS/FedEx with 2-business-day delivery. We coordinate urgent requests through our case manager portal for priority processing.
Can I order medical equipment online?
Yes, use our secure patient portal to place orders, track shipments, and manage prescriptions 24/7 with real-time status updates.
Do you offer sample products for incontinence care?
We provide free First Quality samples for briefs, pull-ups, and bladder control pads upon request through our customer service team.
How do case managers submit orders for patients?
Case managers can email, fax, or use our dedicated portal to send orders, authorizations, and medical documentation for streamlined processing.
