Business Details
30 Years
experience
Emergency
services
Trusted IT Support & Computer Repair Services in Boston, MA
Geek Choice has been a trusted provider of IT solutions since 1996, serving businesses and homeowners nationwide. Our team of certified technicians delivers prompt, reliable service for network security, data recovery, system upgrades, and emergency repairs. With over 35 years of combined experience in enterprise IT and specialized expertise in law firm, dental, and restaurant technology, we combine technical proficiency with personalized support.Our 24/7 availability ensures critical issues receive immediate attention, while our no-contact service options provide safe solutions for modern needs. Backed by 30,000+ satisfied clients, we maintain headquarters in Boston and service locations within 50 miles of our regional offices. Our commitment to transparency includes clear pricing, no hidden fees, and technician bios available to all clients.
Services
Managed IT Services
Network Security
Data Recovery
Virus Removal
Cloud Backup Solutions
Hardware Repair
Remote Support
HIPAA Compliance
Server Maintenance
Wireless Networking
Details
- Year established: 1996
Highlights and features
- 24/7 emergency service with 24-hour guaranteed availability
- Certified technicians with 35+ years average industry experience
- Nationwide service network covering 50+ metropolitan areas
- Specialized IT solutions for law firms, dental practices, and restaurants
- No-contact service options for remote and curbside repairs
What people say
Same-day service
Certified technicians
Nationwide coverage
Emergency support
No-contact options
Services
Managed IT Services
Our proactive monitoring system tracks network performance 24/7, identifying potential issues before they disrupt operations. This service includes automatic software updates, server patch management, and real-time threat detection for businesses of all sizes. Clients receive monthly performance reports and immediate alerts for critical system events.
Data Recovery
Specialized equipment and cleanroom facilities enable recovery of lost data from damaged storage devices. Our technicians handle physical drive failures, accidental deletions, and virus-related data loss with a 95% success rate across mechanical and solid-state drives. Emergency same-day service available for critical business needs.
Network Security
Custom firewall configurations protect business networks from cyber threats. Services include hardware firewall installation, intrusion detection systems, and web filtering solutions. We provide security audits and compliance assistance for HIPAA-regulated industries like dental practices and law firms.
Virus Removal
Comprehensive system scans eliminate viruses, ransomware, and spyware from infected devices. Our technicians perform deep registry cleaning and security patch installations to prevent reinfection. Post-removal security training helps clients recognize phishing attempts and malicious websites.
Cloud Backup
Automated cloud backup solutions safeguard critical business data with encrypted offsite storage. Clients choose between daily incremental backups or real-time synchronization options. Recovery processes restore individual files or complete system images within 2 hours of request.
People
Damien Moye
President
Technology expert specializing in IT strategy and business development. Holds English Media Studies degree from High Point University with journalism studies at Emerson College. Translates complex technical concepts into accessible solutions for business clients.
Andrew Lewis
IT Director
35-year IT veteran with enterprise systems expertise. Former Intel IT specialist and government contractor. Oversees technical operations and staff training programs. Instrumental in developing the company's disaster recovery protocols and service standards.
Caitlin Sasser
Office Manager
Five-year company veteran managing client communications and service scheduling. Coordinates technician dispatch and client follow-up procedures. Recognized for implementing the company's customer satisfaction tracking system that improved first-visit resolution rates by 22%.
Questions
Do you offer 24/7 emergency service?
Yes, our technicians are available 24 hours a day, 7 days a week for critical business emergencies with guaranteed response within 24 hours.
What service areas do you cover?
We service all U.S. locations within 50 miles of our 30+ regional offices including major metropolitan areas in 20 states.
Can you handle HIPAA-compliant systems?
Yes, our technicians are certified in HIPAA regulations and provide specialized IT support for dental practices and healthcare providers.
Do you offer remote support options?
Yes, we provide secure remote diagnostics and repairs for most technical issues through encrypted connection protocols.
What payment methods do you accept?
We accept major credit cards, business checks, and electronic transfers. Payment terms available for corporate clients with approved credit.
Is after-hours service available?
Yes, we provide 24/7 service with double rate charges applying to remote and on-site work performed after 8pm standard business hours.
