Business Details
47 Years
experience
Your Trusted Mediation and Conflict Resolution Partner in Boston
At Community Dispute Settlement Center (CDSC), we empower individuals and communities to resolve conflicts collaboratively through professional mediation and conflict resolution services. Founded in 1979, our organization has dedicated over four decades to fostering equitable solutions for diverse disputes, including family matters, housing conflicts, workplace disagreements, and community tensions. Our team of 65+ professional mediators combines extensive experience with a commitment to accessibility, offering sliding-scale fees based on income to ensure services remain affordable for all. We prioritize convenience through flexible scheduling, including daytime and evening hours, and maintain a central location accessible by car and public transportation.CDSCs mediation process emphasizes voluntary, confidential dialogue where participants co-create mutually satisfying resolutions. Beyond mediation, we provide conflict coaching, facilitation, and restorative justice sessions tailored to unique needs. Our youth programming cultivates leadership through peer mediation and conflict skills workshops. As advocates for social justice, we uphold values of diversity, equity, and inclusion, ensuring equitable opportunities for all community members regardless of background. With a proven track record of resolving 65-70% of cases, we remain a trusted resource for collaborative problem-solving in Boston and beyond.
Services
Mediation
Training
Conflict Coaching
Facilitation
Restorative Sessions
Details
- Year established: 1979
Highlights and features
- We offer 40+ years of mediation experience and conflict management expertise.
- Our fees are on a sliding scale determined by income level.
- We provide scheduling flexibility with daytime and evening hours available.
- Our team includes 65+ professional pro-bono mediators.
- We prioritize equity and inclusion in all conflict resolution processes.
Services
Mediation
Mediation helps parties resolve disputes through guided, confidential dialogue. Our impartial mediators facilitate communication to address issues like housing conflicts, family matters, and workplace disagreements. Participants co-create solutions tailored to their needs, with 65-70% achieving resolution. Services include two-person mediation teams and case coordinator support.
Training
We offer Basic Mediation Training, conflict management workshops, and practicum programs. Since 1979, over 1,800 professionals have completed our courses, gaining skills in collaborative problem-solving. Training includes virtual and in-person formats, with specialized sessions for youth and organizational leaders.
Conflict Coaching
Conflict coaching provides one-on-one support to navigate disputes effectively. Our coaches help individuals develop communication strategies and problem-solving techniques. This service is ideal for those seeking personalized tools to address workplace tensions, family disagreements, or community conflicts.
Facilitation
Facilitation ensures productive discussions in group settings, from organizational meetings to community forums. Our facilitators maintain neutrality while guiding participants toward consensus. This service is ideal when mediation isn't feasible, offering structured dialogue to address complex issues collaboratively.
Restorative Sessions
Restorative sessions repair harm through inclusive dialogue, focusing on accountability and healing. These sessions address conflicts in schools, workplaces, and communities, fostering understanding among affected parties. We prioritize youth programs, integrating restorative practices into peer mediation and leadership development.
Questions
What types of mediation services do you offer?
We provide divorce, housing, workplace, family, and eldercare mediation, along with conflict coaching and restorative justice sessions.
How does the mediation process work?
Mediation involves guided, confidential discussions with an impartial mediator. Participants co-create solutions, with decisions made voluntarily and collaboratively.
Are your services affordable?
Yes. Fees are on a sliding scale based on income, ensuring accessibility for all community members.
Do you offer training programs?
Yes. We provide Basic Mediation Training, conflict management workshops, and youth leadership programs since 1979.
What areas do you serve?
We primarily serve Boston and surrounding areas, with virtual options available for select services.
