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Your Trusted IT Partner for Managed Services
Copy Doctors delivers comprehensive IT solutions, print technology, and marketing services designed to optimize business operations. With over 20 years of experience, we specialize in network infrastructure, cloud services, cybersecurity, and unified communications tailored to small and mid-sized businesses. Our team of experts provides strategic consulting, hardware procurement, and 24/7 support to ensure seamless technology integration. Backed by 94% customer retention and a 95 Net Promoter Score, we prioritize client success through proven methodologies and cutting-edge solutions.Our services extend across the Mid-Atlantic region with 15 local service locations, offering responsive support and a 2-hour average response time. As an employee-owned company, we combine technical expertise with a commitment to personalized service, ensuring businesses achieve measurable results through optimized IT environments, secure cloud migrations, and scalable infrastructure solutions.
Services
IT Solutions
Cloud Services
Cybersecurity
Unified Communications
LAN/WAN Infrastructure
Remote Work Optimization
Hardware Procurement
Microsoft 365 Support
Print Technology
Marketing Services
Highlights and features
- We offer over 20 years of experience in IT solutions and managed services
- Our team provides 24/7 network monitoring for continuous protection
- We maintain 94% customer retention through tailored technology strategies
- Our U.S.-based engineers deliver 2-hour average response times
- We implement ISO-certified cybersecurity frameworks for data protection
What people say
Excellent service
Seamless transition
Top-notch customer service
Quick response time
Knowledgeable staff
Services
IT Solutions
Copy Doctors provides comprehensive IT solutions including network infrastructure, cloud services, and cybersecurity. Our team designs scalable systems with enterprise-grade hardware from Cisco, Meraki, and SonicWall. We offer 24/7 monitoring, proactive maintenance, and rapid response support to minimize downtime. Services include wired/wireless network design, structured cabling, and performance optimization for businesses transitioning to cloud environments or upgrading legacy systems.
Cybersecurity
Our cybersecurity solutions feature layered protection against modern threats through endpoint detection, email security, and dark web monitoring. We implement ISO-certified frameworks, MDR services, and security awareness training. The team conducts comprehensive risk assessments and provides HIPAA-compliant solutions for healthcare organizations. Services include identity management, data encryption, and 24/7 threat detection with automated and human-led response protocols.
Cloud Services
Copy Doctors specializes in secure cloud migrations and optimization for Microsoft 365 and Google Workspace environments. We handle complete transitions from on-prem systems with zero downtime, including email, file, and calendar transfers. Our services include license optimization, access control policies, and integration with existing infrastructure. We provide ongoing support for cloud storage management, virtual server hosting, and hybrid cloud configurations tailored to business requirements.
Unified Communications
Our UCaaS platform integrates hosted VoIP systems, video conferencing, and collaboration tools. We deploy Intulse and Axxess VoIP solutions with CRM integration, smart call routing, and mobile accessibility. Services include conference room A/V installation, secure remote access, and centralized management for multi-location businesses. The system supports hybrid work environments with seamless integration for Microsoft Teams, Zoom, and Google Meet platforms.
Print Technology
We offer enterprise print solutions including multifunction devices from Toshiba, Epson, Canon, and Kyocera. Services cover high-volume production printing, managed print services, and HIPAA-compliant document handling. Our team provides equipment procurement, maintenance, and optimization of print workflows. We implement PaperCut and uniFLOW software for job tracking, cost management, and secure document distribution across office environments.
People
John Lewis
CEO
John Lewis leads Copy Doctors's strategic vision with over 20 years in IT services. He focuses on delivering client-centric technology solutions while maintaining the company's 94% retention rate. His leadership emphasizes innovation in cloud services and cybersecurity.
Christian White
COO/CTO
Christian White oversees Copy Doctors's technical operations and service delivery. With expertise in network infrastructure and cybersecurity, he ensures implementation of cutting-edge solutions that align with evolving business needs and industry standards.
Kristen Wolf
Senior Technology Advisor
Kristen Wolf specializes in strategic technology consulting for enterprise clients. She has led numerous successful IT transformations, focusing on Microsoft 365 migrations and compliance solutions for healthcare organizations across the Mid-Atlantic region.
Andrew Koplitz
Technology Consultant
Andrew Koplitz provides tailored IT solutions for SMBs, emphasizing cybersecurity and cloud optimization. His client-focused approach has earned recognition for improving operational efficiency through customized technology implementations and ongoing support.
Chris Prestopine
Senior Technician
Chris Prestopine leads technical deployments with expertise in network infrastructure and hardware installation. He ensures seamless transitions for clients through precise execution of complex IT projects, maintaining Copy Doctors's 2-hour service response standard.
Questions
What IT services does Doceo offer?
Doceo provides network infrastructure, cloud solutions, cybersecurity, unified communications, hardware procurement, and Microsoft 365 support with 24/7 monitoring and rapid response capabilities.
How quickly does Doceo respond to service requests?
Our average initial response time is under 15 minutes during business hours with 2-hour on-site service guarantees for critical issues in the York service area.
Do you support both Windows and Apple devices?
Yes, our U.S.-based team provides comprehensive support for Windows, macOS, iOS, and Android devices as part of our managed IT services.
What cybersecurity protections do you implement?
We deploy ISO-certified frameworks including endpoint detection, email security, dark web monitoring, and 24/7 threat response with HIPAA-compliant solutions available for healthcare providers.
Can you help migrate from Google Workspace to Microsoft 365?
Yes, we specialize in seamless Workspace-to-365 migrations with complete data transfer, license optimization, and post-migration support for uninterrupted business operations.
What areas do you serve?
We provide on-site services across Pennsylvania, Maryland, Virginia, and Washington D.C. with remote support available nationwide through our 15 local service locations.
