Business Details
25 Years
experience
Emergency
services
Your Trusted Telecom Partner in Auburn, WA
Since 2001, Warner Telecom Group has been a trusted provider of comprehensive telecommunications solutions for businesses across the Seattle area. Our locally owned and operated team combines decades of industry expertise with a client-centric approach to deliver tailored voice, data, and network infrastructure services. Specializing in structured cabling, cloud-based phone systems, and 24/7 emergency support, we prioritize understanding each client's unique needs to implement efficient, future-proof solutions.Our commitment to technical excellence is matched by our dedication to personalized service, evidenced by long-term client relationships spanning over 25 years. With certified technicians and a proven track record of resolving critical connectivity issues swiftly, we serve as a reliable partner for businesses seeking to optimize their communication infrastructure while maintaining operational continuity.
Services
Structured Cabling
Security Cameras
Cloud Phone Systems
Phone & Internet
Network Infrastructure
Emergency Support
System Upgrades
Cabling Maintenance
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency telecom support with rapid response times
- Our team has over 25 years of local telecom industry experience
- Certified technicians follow strict industry standards for installations
- Personalized solutions tailored to each business's unique requirements
- Proven track record of resolving critical connectivity issues within 15 minutes
What people say
Unparalleled customer service
Reliable solutions
Quick problem resolution
Expert technicians
Personalized support
Services
Structured Cabling
Our certified technicians design and implement high-performance network infrastructure using Cat5e, Cat6, and fiber optic cabling. We specialize in new installations, system upgrades, and maintenance that support current operations while accommodating future growth. Clients benefit from organized cable management, performance testing, and detailed documentation that minimizes downtime and simplifies troubleshooting.
Cloud Phone Systems
We deploy scalable cloud-based communication platforms that integrate voice, video conferencing, and collaboration tools. These systems eliminate hardware costs while providing mobile accessibility and advanced features like voicemail-to-email transcription. Our solutions improve team connectivity through intuitive interfaces and enterprise-grade reliability while reducing traditional telecom expenses.
Security Cameras
Our customized video surveillance solutions combine on-premise and cloud storage options with high-resolution cameras for indoor and outdoor coverage. We provide professional installation of PTZ cameras, low-light surveillance systems, and covert monitoring equipment. Clients receive remote access to live feeds and recorded footage through secure mobile applications with tailored system layouts.
24/7 Emergency Support
Our on-call technicians provide immediate response to critical connectivity issues with average resolution times under 15 minutes. This service includes after-hours support for network outages, phone system failures, and infrastructure emergencies. Clients receive priority handling through direct communication channels to maintain business continuity during technical disruptions.
Phone & Internet Services
We streamline telecom provider selection through competitive bidding and service consolidation. Our four-step process includes current system audits, carrier negotiations, installation management, and ongoing support. Businesses benefit from simplified vendor management while securing customized packages that optimize both voice and data connectivity performance.
People
Valerie Young
Co-Founder
With telecom experience since 1991, Valerie specializes in system design and implementation. She transitioned from roles in accounting and customer training to co-found Warner Telecom in 2001, focusing on personalized client solutions.
Jim Young
Co-Founder
A Navy veteran with telecom field experience since 1992, Jim brings technical expertise in phone systems and infrastructure. He co-founded Warner Telecom in 2001 and manages hands-on technical operations and client installations.
Rick Johnson
Co-Founder
A WA native with telecom training from Clover Park Vocational Institute, Rick contributes structured cabling expertise. He co-founded Warner Telecom in 2001 after serving in the National Guard and working as a telephone technician.
Questions
What telecom services do you specialize in?
We specialize in structured cabling, cloud phone systems, security cameras, and internet services. Our solutions include network infrastructure design, system upgrades, and 24/7 emergency support for businesses in the Seattle area.
Do you offer emergency telecom support?
Yes, we provide 24/7 emergency services with rapid response times. Our technicians resolve critical connectivity issues within 15 minutes on average, including after-hours network outages and phone system failures.
How do you handle service installations?
Our team manages the complete installation process from initial assessment to final implementation. We coordinate with carriers, conduct system audits, and ensure seamless integration with existing infrastructure while minimizing business disruption.
What areas do you serve?
We primarily serve Seattle and the Puget Sound region, supporting businesses from small offices to large enterprises with customized telecom solutions tailored to local market requirements.
How can I request a service demo?
Contact us through our website or call (206) 575-4200 to schedule a free demo. Our team will demonstrate cloud phone system features and help identify the best telecom solutions for your specific business needs.
