Business Details
42 Years
experience
Your Trusted Self Storage Solution in Missouri & Illinois
Storage Masters has been a family-owned and operated self-storage provider since 1984, founded by John R. Burrows and now led by the second generation, John B. Burrows and Michael Burrows. With decades of experience, we serve communities across Missouri and Illinois through 4,400 storage units totaling 600,000 square feet. Our commitment to superior customer service and high-quality storage solutions has earned us recognition as a Top 100 Operator by Inside Self Storage in 2018. We specialize in climate-controlled units, outdoor drive-up access, and 24/7 video surveillance to protect clients' valuables.Our convenient amenities include free move-in trucks, moving supplies, and autopay options for hassle-free rentals. We prioritize local market knowledge to deliver tailored storage solutions in St. Louis, Decatur, and surrounding areas. As industry leaders, we combine personalized service with modern security features to meet residential and commercial storage needs. Our growth plans aim to expand our footprint while maintaining the trusted, family-driven approach that defines our brand.
Services
Self Storage Units
Climate-Controlled Storage
Outdoor Storage Units
Moving Supplies Rental
24/7 Surveillance
Autopay Billing
Free Move-In Trucks
Online Unit Rental
Gated Access Storage
Commercial Storage
Details
- Year established: 1984
Highlights and features
- Family-owned since 1984 with generational expertise in self-storage.
- Climate-controlled units protect valuables from temperature extremes.
- 24/7 video surveillance ensures secure, monitored storage facilities.
- Free move-in truck rentals simplify the moving process.
- Online size guide helps select the perfect storage unit instantly.
Associations and certifications
- Inside Self Storage Top 100 Operators List 2018
Services
Climate-Controlled Storage
Our climate-controlled storage units maintain stable temperatures between 55-80F to protect furniture, electronics, and documents. Ideal for long-term storage in Missouri and Illinois' variable climate. Units feature humidity regulation and advanced ventilation systems.
24/7 Surveillance
Continuous video surveillance monitors all facilities with high-resolution cameras and motion detection. This ensures real-time security alerts and recorded footage for added protection of stored belongings in Missouri and Illinois locations.
Free Move-In Trucks
We provide complimentary truck rentals to simplify your storage transition. Vehicles include cargo vans and box trucks with loading ramps, available during business hours at all Missouri and Illinois facilities for renter convenience.
Online Unit Rental
Our instant online rental system allows 24/7 unit selection, contract signing, and payment processing. Customers receive immediate access codes and move-in instructions without visiting the facility in person.
Gated Access Storage
Controlled access gates require personalized entry codes for after-hours access. This feature combines security with flexibility, allowing customers to access belongings anytime while maintaining restricted property access.
People
John R. Burrows
Founder
Founded Storage Masters in 1984, establishing the company's commitment to family values and quality storage solutions. Pioneered expansion across Missouri and Illinois before passing leadership to the next generation.
John B. Burrows
Co-Owner
Second-generation leader with over 30 years of industry experience. Focuses on operational excellence and maintaining customer service standards while overseeing facility expansions in the Midwest region.
Michael Burrows
Co-Owner
Co-manages daily operations and strategic growth initiatives. Brings modern business practices to the family-owned company while preserving its community-focused approach to self-storage services.
Questions
What storage unit sizes are available?
We offer a range of unit sizes from small lockers to large commercial spaces. Use our online size guide to find the perfect fit for your needs.
Do you provide climate-controlled storage?
Yes, we offer climate-controlled units to protect sensitive items from temperature and humidity fluctuations in Missouri and Illinois.
Are your facilities secure?
Our storage facilities feature 24/7 video surveillance, gated access entry, and well-lit units to ensure maximum security for your belongings.
Can I rent a unit online?
Yes, our online rental system allows you to select a unit, complete paperwork, and schedule move-in at your convenience 24/7.
Do you offer moving assistance?
We provide free move-in truck rentals and sell moving boxes/supplies at all locations to streamline your storage transition.
What payment options are available?
We accept autopay for recurring payments, ensuring hassle-free billing management for your storage unit.
