Business Details
25 Years
experience
Emergency
services
Reliable IT Support Services in Portland, OR
Since 2001, 24 X7 It Solutions has been Portland's trusted provider of comprehensive IT services, combining technical expertise with client-focused solutions. Our team of seasoned professionals delivers managed IT services, cybersecurity, cloud computing, and network support tailored to meet the unique needs of businesses across diverse industries. With a 94.74% annual client retention rate and over 702 clients served, we prioritize reliability, transparency, and innovation. Our flat-fee pricing model eliminates hidden costs, while our 24/7 support guarantees a response within seven minutes.We distinguish ourselves through rigorous data backup protocols, detailed monthly invoicing, and a 100% satisfaction guarantee. Our proven track record of reducing IT costs by up to 67% and improving client productivity underscores our commitment to delivering measurable value. Backed by 102 years of combined IT experience, we ensure businesses operate with secure, optimized systems that minimize downtime and maximize efficiency.
Services
Managed IT Services
Cyber Security
Cloud Services
VoIP Phone Systems
Wi-Fi Networks
IT Consulting
IT Projects
Office Moves
Computer Network Support
Backup & Disaster Recovery
Details
- Year established: 2001
Highlights and features
- We guarantee 24/7 IT support with technician response within 7 minutes.
- Our 94.74% client retention rate proves long-term reliability since 2001.
- We provide free VoIP phone systems with 75% monthly bill discounts.
- No long-term contracts satisfaction guaranteed or money back.
- We manually verify backups daily and perform monthly test restores.
What people say
20% more productive
Attentive and quick
Comfort knowing glitches handled
Leap of faith
No need to worry
Services
Managed IT Services
Our flat-fee managed IT services provide comprehensive network monitoring, maintenance, and troubleshooting for Portland businesses. We proactively resolve issues before they impact operations, ensuring 99.9% system uptime. Clients benefit from predictable costs, detailed monthly invoicing, and guaranteed response times under seven minutes for critical issues.
Cyber Security
We protect businesses from cyber threats through advanced firewall management, malware detection, and employee training programs. Our security audits identify vulnerabilities in existing systems, while continuous monitoring prevents unauthorized access. Clients receive monthly security reports and immediate incident response for breach scenarios.
Cloud Services
Our cloud solutions reduce IT costs by 21-67% while improving data accessibility and security. We handle complete cloud migrations, hybrid system implementations, and ongoing cloud network management. Clients gain scalable infrastructure with 95% fewer support issues compared to traditional server setups.
VoIP Phone Systems
We provide free VoIP phone systems with unlimited nationwide calling and 75% discounted monthly bills. Our hosted phone solutions include call routing, voicemail-to-email transcription, and integration with existing business software. Clients save up to $4,500 annually on telecommunications costs.
IT Consulting
Our consultants deliver strategic IT roadmaps aligned with business growth objectives. Services include technology audits, budget planning, and vendor management. We specialize in optimizing IT investments for law firms, construction companies, and healthcare providers through customized technology assessments.
People
Randy Bankofier
President
Randy Bankofier leads 24 X7 It Solutions with over two decades of IT management experience. He pioneered the company's 24/7 support model and client satisfaction guarantee. Randy focuses on developing scalable technology solutions for small to mid-sized businesses across multiple industries.
Dan Wedin
Director of Business Development
Dan Wedin manages client acquisition and strategic partnerships for 24 X7 It Solutions. With extensive experience in technology sales, he specializes in matching business needs with customized IT solutions. Dan serves as primary contact for project quotes and service consultations.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud migration, VoIP phone systems, and network consulting tailored to small businesses. Our flat-fee model includes 24/7 support and guaranteed response times.
How quickly do you respond to IT emergencies?
We guarantee a qualified technician will begin resolving critical issues within 7 minutes of your call, 24 hours a day, 7 days a week.
Do you offer free IT assessments?
Yes, we provide a free 2-hour network assessment including security checks, malware scans, and cloud readiness evaluation with no obligation.
What industries do you specialize in?
We specialize in IT support for law offices, construction firms, manufacturing companies, CPA firms, and healthcare providers with customized solutions for each sector's unique requirements.
Can you help with data backup and recovery?
Our backup systems include daily manual verification and monthly test restores to ensure 100% data recoverability, with guaranteed protection against loss or corruption.
What makes your IT services different?
We offer 24/7 support with guaranteed response times, no long-term contracts, transparent pricing, and a 100% satisfaction guarantee with money-back option within 60 days.
