Business Details
24 Years
experience
Your Trusted Partner for IT Services in Portland
Metro Computerworks was established in January 2002 as a dedicated computer repair and IT consulting service in Portland, Oregon. We specialize in hardware and software solutions for Windows, macOS, and Linux systems, offering personalized attention through our concierge-class service model. Our team of knowledgeable technicians provides in-shop, remote, and on-site support for both individual and business clients. We focus on building long-term relationships by addressing technical challenges with care and urgency, ensuring clients have reliable support for all computing needs. Our custom-built computers use top-tier components tested for performance and reliability, backed by a two-year parts warranty.We serve Portland neighborhoods including the Pearl District, Rose Quarter, and Overlook areas. Appointments are required for all services to ensure efficient and focused support. Our commitment to quality extends to data destruction, secure backups, and hardware upgrades tailored to client requirements. We prioritize transparency in communication and maintain social distancing protocols by operating exclusively through scheduled visits. With over two decades of experience, we combine technical expertise with personalized service to meet evolving technology demands.
Services
Computer Repair
Custom Builds
Data Recovery
IT Support
Remote Support
On-Site Services
Data Destruction
Hardware Upgrades
Details
- Year established: 2002
Highlights and features
- 20+ years of local experience serving Portland since 2002
- Concierge-class service with direct technician communication
- Two-year parts warranty on custom computer builds
- Secure data destruction services for privacy protection
- Flexible service options: in-shop, remote, and on-site
Services
Computer Repair
Comprehensive hardware and software diagnostics for Windows, macOS, and Linux systems. Our technicians perform component replacements, malware removal, OS reinstallation, and performance optimization. We offer free rechecks within 30 days for all shop repairs, ensuring lasting solutions for laptops and desktops.
Custom Builds
Handcrafted custom computers using premium components tested for reliability and performance. Each build includes compatibility verification and optimization for specific use cases. Backed by a two-year parts warranty, our systems cater to gaming, professional workstations, and specialized computing needs.
Data Recovery
Professional data extraction from failed storage devices including HDDs, SSDs, and USB drives. We employ advanced tools to recover lost files from accidental deletion, hardware failure, or corruption. Services include secure backup solutions to prevent future data loss incidents.
IT Support
End-to-end IT assistance for businesses and home users. Services include network setup, email configuration, software troubleshooting, and system upgrades. Available through remote connections, on-site visits, or in-shop appointments with personalized technician support.
Data Destruction
Certified data sanitization services for decommissioned devices. We use industry-standard overwrite methods to permanently remove sensitive information from hard drives and SSDs. This service ensures compliance with privacy regulations when donating or recycling computers.
Questions
What services does Metro Computerworks offer?
We provide computer repair, custom builds, data recovery, IT support, remote assistance, on-site services, and secure data destruction for Windows, macOS, and Linux systems.
Do you offer on-site computer repair?
Yes, we provide on-site services for hardware/software issues, network setup, and system upgrades in the Portland area with prior appointment scheduling.
How can I schedule an appointment?
Call us at 503-289-1986 to book appointments for in-shop repairs, on-site visits, or remote support sessions during our operating hours.
What areas do you service?
We serve Portland neighborhoods including Pearl District, Rose Quarter, Overlook, and surrounding areas within the metropolitan region.
Do you provide warranties on custom builds?
All custom computers include a two-year parts warranty, exceeding industry standards, with labor coverage for the initial 90-day period.
How do you handle data privacy during repairs?
We follow strict confidentiality protocols and offer certified data destruction services to ensure secure handling of sensitive information during repairs or device recycling.
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