Business Details
42 Years
experience
Emergency
services
Trusted IT Services & Network Solutions
Matrix Networks delivers exceptional client experiences through innovative technology solutions made simple. Established in 1984, we specialize in managed network services, cloud communications, cybersecurity, and contact center solutions. Our team combines decades of experience with a client-first approach, offering 24/7 proactive support, carrier-agnostic connectivity, and proprietary tools like our IVA technology (L.I.S.A.). We prioritize network-first strategies, ensuring businesses remain connected to critical applications globally.With expertise in SD-WAN, SASE, and endpoint protection, we act as a true extension of your team, guiding clients through digital transformation while maintaining core values of integrity, teamwork, and continuous learning. Our proven process simplifies complex IT projects, from auditing and deployment to long-term management, ensuring measurable business value.
Services
Managed Network
Cloud Phone Systems
Contact Center Solutions
SD-WAN
Cybersecurity
Network Infrastructure
SASE Technology
Voice Support
Concierge Deployment
Endpoint Protection
Details
- Year established: 1984
Highlights and features
- 40+ years of experience in enterprise communication solutions
- 24/7 proactive network monitoring and carrier-agnostic connectivity
- Premier Cisco/Meraki partnership for advanced infrastructure design
- In-house developed IVA technology for automated communication systems
- Proven process for seamless cloud migration and deployment
Associations and certifications
- Cisco
- Meraki
What people say
Outstanding service
Knowledgeable team
Seamless migration
Proven expertise
Responsive support
Services
Managed Network
Matrix Networks provides comprehensive managed network services with proactive monitoring, carrier-agnostic connectivity, and built-in redundancy. Our solutions ensure uninterrupted business operations through strategic design and 24/7 support. Clients benefit from consolidated billing, expert connectivity design, and elimination of direct carrier interactions.
Cloud Phone Systems
Our cloud phone systems offer scalable communication solutions with concierge deployment services. Features include unified communications, mobile integration, and seamless migration from legacy systems. The platform supports enterprise-wide connectivity while maintaining high reliability and user adoption through proven implementation processes.
Contact Center Solutions
Matrix Networks delivers advanced contact center technology with proprietary IVA (L.I.S.A.) for automated communication. Solutions include omnichannel routing, CRM integration, and workforce optimization tools. Our approach combines LANtelligence's expertise with strategic vendor selection for customized deployments.
Cybersecurity Services
We implement defense-in-depth cybersecurity strategies featuring SASE, SSE, and endpoint protection technologies. Services include threat detection, data encryption, and security architecture design. Our solutions protect against evolving cyber threats while ensuring compliance with industry standards.
SD-WAN Implementation
Matrix Networks specializes in SD-WAN deployments that improve cloud application performance and network efficiency. Our solutions provide dual-circuit utilization, real-time analytics, and optimized packet prioritization. The service enhances connectivity reliability for distributed enterprises with complex IT environments.
People
Kyle
President & CEO
Kyle leads Matrix Networks with a focus on cloud migration and UCaaS solutions. With 15+ years in telecom, he prioritizes client relationships and innovative technology adoption. His leadership emphasizes integrity, teamwork, and continuous learning.
David Ness
Founder
David founded Matrix Networks in 1984 as a one-man operation. His customer-centric approach built the company's reputation for reliable communication solutions. He established core values that continue guiding the organization's culture and service philosophy.
Questions
What IT services does Matrix Networks specialize in?
We specialize in managed networks, cloud communications, cybersecurity, contact center solutions, SD-WAN, and SASE technology for enterprise clients.
How long has Matrix Networks been in business?
Matrix Networks has delivered technology solutions since 1984, with over 40 years of experience in communication systems and network infrastructure.
Do you offer 24/7 technical support?
Yes, we provide 24/7 proactive monitoring and support for all managed services, ensuring continuous network availability and rapid issue resolution.
What makes Matrix Networks different from competitors?
Our combination of 40+ years of experience, proprietary technology (L.I.S.A.), carrier-agnostic approach, and client-first philosophy differentiate us in the IT services market.
Can you help migrate existing phone systems to the cloud?
Yes, our concierge deployment service specializes in seamless cloud migration for phone systems, including network assessment, implementation, and user adoption support.
What geographic areas do you serve?
While based in Portland, OR, we serve clients nationwide with network solutions designed for distributed enterprises and multi-location businesses.
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