Business Details
Emergency
services
Trusted IT Services in Middleburg Heights, OH
Founded on the principles of reducing client risk, guaranteeing uptime, and operating ethically, Datacore Consulting has served as a trusted technology partner for over 15 years. As a veteran-owned company based in Northeast Ohio, we combine deep local roots with global expertise to deliver business continuity solutions tailored to small and medium-sized businesses. Our team of certified engineers and in-house help desk technicians provide 24/7 support, leveraging state-of-the-art tools for data recovery, cybersecurity, and network management.With full control over our research, design, and manufacturing operations in Cleveland, we ensure rapid response times and proven methodologies that have earned recognition through awards like the Weatherhead 100. Our commitment to U.S.-based operations and client-centric values has enabled us to expand from a regional provider to an internationally trusted partner, serving clients across 12 countries while maintaining the personalized service that defines our approach.
Services
Data Recovery
Cybersecurity
Managed IT Services
Backup Solutions
Network Monitoring
Highlights and features
- We provide 24/7 U.S.-based help desk support with in-house technicians.
- Our proprietary BDR solutions guarantee 99% network uptime.
- Veteran-owned with 15+ years of proven IT continuity expertise.
- We operate a Cleveland-based research and manufacturing center.
- Award-winning service recognized by the Weatherhead 100 program.
What people say
Never had a backup fail
Proven disaster recovery
Knowledgeable support team
Reliable network uptime
Proactive issue detection
Services
Datacore Recover
Our proprietary Backup Disaster Recovery (BDR) solution creates complete server images updated every 15 minutes. In case of hardware failure, the system virtualizes the backup image within minutes to maintain operations. This reduces Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for businesses across industries.
Datacore Defense
This three-tiered security suite includes risk assessment, threat remediation, and continuous network monitoring. The system identifies vulnerabilities, implements corrective measures, and provides real-time protection against evolving cyber threats like phishing attacks and ransomware for small to medium businesses.
Datacore Assist
24/7 proactive network monitoring and remote remediation services performed by U.S.-based engineers. Our in-house help desk provides immediate response through multiple channels while maintaining familiarity with client networks for faster issue resolution.
Network Security
Comprehensive protection including hosted spam filtering, web filtering, and anti-virus solutions. Our security engineers implement layered defenses to protect against unauthorized access, data breaches, and malware infections while maintaining compliance with industry standards.
Server Monitoring
Proactive server maintenance using remote monitoring tools to identify performance issues before they cause downtime. Our engineers perform regular updates, capacity planning, and emergency remediation to ensure optimal server performance and data integrity.
People
Dana Conley
President / CEO
As founder and CEO, Dana leads Datacore's strategic vision while maintaining our core values of ethical operations and community contribution.
Josh Szabo
COO / Help Desk Manager
Josh oversees daily operations and manages the in-house help desk team that provides rapid response to client technical needs.
Steve Ficyk
Vice President of Business Development
Steve drives business growth while maintaining client relationships through his expertise in technology solutions development.
Brian Schmiedlin
Network Engineer
Brian specializes in network architecture and hardware engineering, ensuring reliable implementation of Datacore's continuity solutions.
Questions
What makes Datacore different from other IT providers?
We operate as technology partners rather than vendors, with U.S.-based engineers and full control over our solutions from design to support.
Do you support businesses outside Northeast Ohio?
Yes, our services support clients throughout the U.S. and internationally while maintaining local service standards.
How quickly can you recover my network after a failure?
Our BDR systems typically restore operations within minutes using virtualized backup images while hardware is repaired.
What cybersecurity protections do you provide?
Our Defense suite includes continuous threat monitoring, vulnerability remediation, and real-time network traffic analysis to prevent breaches.
Is your help desk outsourced?
No, our help desk operates entirely in-house with certified technicians located at our Cleveland facility.
How do you handle after-hours emergencies?
We provide 24/7 emergency remote access and monitoring with immediate technician response through multiple communication channels.
