Business Details
22 Years
experience
Your Trusted IT Partner in Santa Fe, NM
180networks was founded in 2004 by Santa Fe native Eric Montgomery as 180 Networks LLC, initially operating from his home to address local computer and networking needs. The company expanded with the opening of a physical storefront in 2012 as Capitol Computer of Santa Fe, and in 2014, Stephen Resnick acquired and merged both entities into the current organization. With over 100 years of combined IT experience, our team delivers tailored technology solutions for residential and commercial clients across Santa Fe and surrounding areas. We specialize in computer repair, network design, security systems, and HIPAA-compliant IT support for medical practices, backed by a one-year warranty on hardware repairs and a 30-day satisfaction guarantee on product sales.Our Preferred Partner Program offers 24/7 monitoring, managed antivirus protection, and priority support for businesses requiring continuous IT reliability. We maintain a boutique approach while leveraging deep technical expertise to solve complex technology challenges for homes, businesses, and healthcare providers.
Services
Computer Repair
Data Recovery
Network Solutions
Security Cameras
Email Hosting
VoIP Phone Systems
Managed Antivirus
Low Voltage Cabling
IT Consulting
PCI Compliance
Details
- Year established: 2004
Highlights and features
- Over 100 years of combined IT experience serving Santa Fe residents and businesses
- 24/7 monitoring and priority support for Preferred Partner Program members
- One-year warranty on all hardware repair services
- Specialized HIPAA-compliant IT solutions for medical and dental practices
- Locally-owned with multiple email domain options for Santa Fe businesses
Associations and certifications
- Santa Fe Chamber of Commerce Business Excellence Award 2016
- Volunteer of the Year 2018
What people say
Professionalism
Expert advice
Job done right
Meticulous work
Personal touch
Services
Computer Repair
We provide comprehensive repair services for PC, Mac, and Linux equipment including laptops, desktops, servers, and network devices. Our technicians handle hardware failures, software issues, and system optimization to restore functionality. With a one-year warranty on repairs and a no-fix-no-fee guarantee, we ensure reliable solutions for both residential and business clients.
Data Recovery
Specializing in recovering lost data from damaged hard drives, water-damaged devices, and corrupted storage media. We employ advanced tools to retrieve irreplaceable photos, documents, and business files. Our technicians handle both physical drive failures and logical data loss scenarios with a high success rate for complete recovery.
Network Solutions
Design, installation, and maintenance of wired and wireless networks for homes and businesses. We optimize network performance, implement security measures, and provide VoIP phone system integration. Our solutions address signal challenges in adobe structures and ensure reliable connectivity for modern technology needs.
Security Cameras
Custom security camera system design and installation for residential and commercial properties. We support IP and CCTV systems with cloud storage or on-site recording options. Our solutions include remote monitoring capabilities and specialized installations for barns and outdoor locations.
Managed Antivirus
Continuous antivirus protection with regular updates and monitoring for businesses. Our service includes threat detection, malware removal, and security assessments to prevent cyber attacks. P3 program members receive 24/7 system monitoring and real-time vulnerability reporting for comprehensive digital protection.
People
Stephen Resnick
Owner and General Manager
25+ years in global pharmaceutical finance and IT strategy. Former CFO for international R&D organizations. Built and deployed networks since 2001. Combines business acumen with technical expertise to lead IT solutions.
Amy Weigold
Owner and Director of Operations
20+ years entrepreneurial experience with healthcare certifications. Transitioned from private practice to IT operations. Manages daily operations while maintaining focus on customer service excellence and team development.
Brian Piotrowski
Manager, Shop Technical Services
30+ years professional IT experience with emphasis on ethical service delivery. Specializes in hardware diagnostics and repair. Balances technical expertise with customer-focused solutions while maintaining cowboy-inspired work ethic.
Ahmad Buffington
Assistant Technician, Field Technical Services
6 years IT experience with strong customer service background. Passionate about technology education and community support. Provides on-site solutions while maintaining approachable, personable service delivery for residential and business clients.
Duncan Gulliford
Manager, Customer Relations
20 years customer service expertise with focus on problem resolution. Prioritizes client satisfaction through empathetic communication. Manages customer interactions to ensure positive outcomes while maintaining operational efficiency.
Questions
What IT services do you offer for local businesses?
We provide network monitoring, 24/7 system management, VoIP phone systems, security camera installation, HIPAA-compliant data solutions, and emergency IT support for Santa Fe businesses.
Do you offer computer repair warranties?
Yes, we provide a one-year warranty on all hardware repairs and a 30-day satisfaction guarantee on product sales with full refunds for unopened items.
Can you help with home network issues?
We specialize in residential network optimization, including wireless signal improvement for adobe walls, smart home integration, and multi-device connectivity solutions.
Are you available for emergency computer repairs?
While we don't offer 24/7 emergency services, our Preferred Partner Program includes 24/7 monitoring with rapid response options for critical business IT issues.
How do you handle medical practice IT needs?
We provide HIPAA-compliant solutions including secure email, encrypted data storage, compliant e-faxing, and network security specifically designed for medical and dental practices.
