Business Details
36 Years
experience
Emergency
services
Reliable IT Support for Chicago Businesses
Computer Solutions has been a trusted provider of comprehensive IT services in Chicagoland since 1990. With over three decades of experience, we specialize in delivering tailored IT support, managed services, and cybersecurity solutions to CPA firms, accounting professionals, legal offices, medical practices, retail operations, and nonprofit organizations. Our team, led by Principal Technician Brad Warner, brings deep expertise in network security, cloud backup systems, and executive-level technology strategy, including fractional CTO services. We prioritize proactive support through 24/7 availability, on-demand screen-sharing assistance, and a state-of-the-art ticketing system to ensure minimal downtime for our clients.Our partnerships with industry leaders like Microsoft, Cisco, and IDrive enable us to deploy reliable, cutting-edge technology solutions. We are committed to answering every call promptly, providing transparent communication, and serving as a seamless extension of our clients' teams. Our dual-layer data protection approach combines cloud and local backup systems to safeguard against ransomware threats, while our affordable pricing models ensure scalable support for businesses of all sizes.
Services
Managed IT Support
Cloud Backup
Ransomware Protection
Fractional CTO
Surveillance Systems
VOIP Solutions
POS Systems
Network Security
Data Recovery
IT Consulting
Details
- Year established: 1990
Highlights and features
- Over 30 years supporting Chicagoland businesses with proven IT expertise
- 24/7 support with guaranteed callbacks within 15 minutes
- On-demand screen share support for instant problem resolution
- Dual-layer cloud + local backup systems with IDrive integration
- Authorized Microsoft and Cisco technology partner for enterprise-grade solutions
Associations and certifications
- Microsoft Partner
- Cisco Partner
Services
Managed IT Support
Our managed IT services provide continuous monitoring, maintenance, and support for businesses in Chicago. We handle network security, server management, and software optimization to prevent downtime. With 24/7 availability and rapid response times, we ensure your technology infrastructure remains operational during critical business hours while offering transparent tracking through our ticketing system.
Ransomware Protection
Our ransomware protection combines cloud backup with physical appliances to safeguard business data. The system maintains six generations of backups with one-way access to prevent malware encryption. Remote setup and weekly monitoring ensure continuous protection while allowing immediate data restoration in case of cyberattacks or system failures across Chicagoland businesses.
Fractional CTO
We provide executive-level technology strategy without full-time executive costs. Our fractional CTO services include infrastructure planning, cybersecurity assessments, and vendor management. With decades of industry experience, we help businesses align IT investments with growth objectives while implementing compliance measures for accounting firms and professional services organizations.
Cloud Backup
Our cloud backup solutions integrate with IDrive and local storage appliances for redundant data protection. Automated backups preserve critical files while maintaining version history for recovery. Businesses benefit from secure offsite storage combined with immediate local access to minimize disruption during data restoration processes for accounting firms and CPA offices.
Surveillance Systems
We install and maintain commercial surveillance systems using Nelly and Amcrest equipment. Our solutions include remote monitoring, cloud storage integration, and 24/7 technical support. Designed for retail locations and office spaces, these systems enhance security while providing scalable options for businesses requiring hybrid cloud and on-premise storage configurations.
People
Brad Warner
Principal Technician and Senior Partner
Brad Warner brings 45+ years of IT experience to Computer Solutions, having worked with Fortune 500 companies before founding our firm. He specializes in network security, systems optimization, and technology strategy for accounting firms while maintaining partnerships with Microsoft and Cisco to deliver enterprise-grade solutions to small businesses.
Questions
What industries do you specialize in?
We focus on CPA firms, accounting offices, legal practices, medical facilities, retail operations, and nonprofit organizations throughout Chicagoland.
Do you offer 24/7 technical support?
Yes, we guarantee callbacks within 15 minutes of missed calls and provide emergency remote or on-site assistance day or night.
How does your backup system protect against ransomware?
Our dual-layer system combines cloud backups with physical appliances that use one-way access to prevent malware encryption of backup files.
Can you support remote work environments?
Yes, our Zoho Assist platform enables secure remote access to office systems for hybrid and distributed teams using encrypted connections.
What payment options are available?
We offer transparent monthly subscriptions for IT services and accept payments through our online portal with invoice tracking capabilities.
Do you provide executive technology consulting?
Yes, our fractional CTO service delivers strategic planning, cybersecurity oversight, and infrastructure optimization without requiring full-time executive costs.
