Business Details
6 Years
experience
Emergency
services
Your Trusted IT Partner for Tailored Technology Solutions
Friendly Solutions has been dedicated to providing tailored technology solutions since 2020. Our mission focuses on simplifying complex IT challenges for small and medium-sized businesses through personalized support and innovative strategies. We specialize in remote technical assistance, cybersecurity implementation, and customized software development while maintaining a commitment to transparent pricing. Our team of experienced professionals delivers rapid response times and comprehensive managed services designed to align with each client's unique operational needs. We prioritize building long-term partnerships by offering free technology audits and guaranteed cost structures.Our approach combines cutting-edge security systems with flexible support models to ensure business continuity. With a focus on eliminating hidden fees and hourly billing practices, we provide predictable monthly subscription plans that include emergency onsite support when required. Our expertise spans network management, cloud hosting solutions, and data protection frameworks tailored for growing enterprises. We maintain a client-centric philosophy that emphasizes proactive problem-solving and continuous technology optimization. Our Chicago-based team brings decades of combined experience in delivering scalable IT infrastructure solutions.
Services
Tech Support
Programming
IT Consulting
Managed Services
Hosting
Cybersecurity
Ahsay Backup
E-safety
Anti-spam
Offsite Backup
Details
- Year established: 2020
Highlights and features
- We offer free technology audits with written cost guarantees
- Our team provides rapid remote support with 98% issue resolution
- Specialized solutions tailored specifically for SMBs
- Transparent monthly subscription pricing with no hidden fees
- Emergency onsite support included in select service plans
Services
Tech Support
Our 24/7 tech support resolves IT issues remotely with 98% success rate. We handle system failures, software problems, and network disruptions for businesses of all sizes. Our Chicago-based team guarantees rapid response times and transparent pricing with no hourly billing.
Programming
Custom business application development tailored to specific operational needs. We create scalable software solutions that integrate seamlessly with existing systems. Our developers specialize in creating efficient digital workflows and automation tools for growing enterprises.
IT Consulting
Expert guidance for selecting optimal IT solutions that balance effectiveness and security. We assess existing infrastructure and recommend upgrades that align with business objectives while maintaining budget constraints and compliance requirements.
Managed Services
Proactive monitoring and maintenance of IT infrastructure to prevent downtime. Our Chicago-based technicians handle system updates, security patches, and performance optimization for businesses that need reliable technology operations.
Cybersecurity
Comprehensive security solutions including email protection, anti-spam systems, and disaster recovery. We implement Ahsay backup systems and Reflexion security frameworks to safeguard against cyber threats and data loss incidents.
People
Rafa
Owner
As founder of Friendly Solutions, I lead our mission to make technology accessible for growing businesses. With a focus on personalized service, I ensure our team delivers solutions that align with each client's unique needs and growth objectives.
Dominika
Project Manager
With 7 years of experience in project management, I coordinate our technical teams to deliver solutions on time and within scope. My background in complex project execution ensures smooth implementation of IT systems for our clients.
Pawe
Tech Lead
As lead programmer with 8 years of coding experience, I oversee software development projects and system integrations. My technical expertise ensures our custom solutions maintain both functionality and security standards for business clients.
Henry
Customer Success Specialist
I serve as primary contact for client support, ensuring timely resolution of technical issues. My role focuses on maintaining client satisfaction through clear communication and proactive problem-solving for our technology services.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including 24/7 technical assistance, cybersecurity solutions, software development, managed services, and network management tailored specifically for small and medium-sized businesses.
Do you offer emergency IT support?
Yes, we provide emergency onsite support with rapid response times. Some service plans include this at no additional cost, ensuring business continuity during critical situations.
How do your pricing plans work?
We use transparent monthly subscription pricing with no hidden fees or hourly billing. We offer a free technology audit with written cost guarantees before starting any work.
What cybersecurity solutions do you provide?
Our cybersecurity services include Ahsay backup systems, Reflexion email protection, anti-spam solutions, and offsite data recovery. We implement comprehensive security frameworks to protect against cyber threats.
Are your services available 24/7?
Yes, our technical support team is available 24 hours a day, 7 days a week. We handle urgent IT issues remotely whenever possible and provide onsite support when necessary.
