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47 Years
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Emergency
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Trusted HVAC Repair & Installation in Hampton Roads
At One Hour Heating & Air Conditioning, we prioritize your time above all else. Since 1979, our family-owned business has been the trusted choice for residential HVAC services in Hampton Roads. We guarantee punctuality with our 'on-time or you dont pay a dime' policy and offer 24/7 service without premium charges for after-hours visits. Our team undergoes rigorous background checks and drug screenings to ensure your safety. We provide transparent flat-rate pricing and a 2-year trial guarantee on installations. Our Swiss Watchmaker Installation process ensures meticulous attention to detail, including proper wiring and ductwork sealing.

We treat your home with the same care we give our own, using shoe covers and cleaning up after ourselves. Our commitment to excellence has earned us accolades like the Better Business Bureau's A+ Rating since 2008 and the HVAC Contractor of the Year award from PHCC National Association in 2019. We believe in community involvement and have been recognized as a Civic 50 Hampton Roads honoree for community-minded businesses. Our Comfort Club membership offers priority service and annual maintenance to keep your system running efficiently year-round.
Services
HVAC Installation HVAC Repair HVAC Tune-Ups Indoor Air Quality Comfort Club Membership
Details
  • Year established: 1979
Highlights and features
  • 40+ years of HVAC experience serving Hampton Roads since 1979
  • 24/7 emergency service with no after-hours charges
  • 100% satisfaction guarantee on all repairs
  • Certified technicians with rigorous background checks
  • 2-year trial guarantee on all HVAC installations
Associations and certifications
  • Better Business Bureau
  • HVAC Contractor of the Year (PHCC National Association)
What people say
On time service Professional technicians Thorough explanations Clean workspaces Compassionate care
Services
HVAC Installation
Our No Pressure Process ensures you receive the perfect HVAC system for your home. A Comfort Advisor conducts a comprehensive analysis of your home's heating and cooling needs. We offer next-day installation with a 2-year trial guarantee on all units. Our Swiss Watchmaker Installation process includes proper wiring, ductwork sealing, and safety checks. All installations come with transparent pricing and no hidden fees.
HVAC Repair
We provide 24/7 HVAC repair services with no extra charges for after-hours visits. Our technicians carry specialized materials to resolve issues during the initial visit. Repairs come with a total satisfaction guarantee and are backed by our StraightForward Pricing Guide. We diagnose problems thoroughly and provide written quotes before starting work. Emergency service available 365 days a year.
HVAC Tune-Ups
Our 69-point Precision Tune-Up restores HVAC systems to near-new performance. Includes comprehensive inspection, coil cleaning, and system recalibration. Guaranteed to prevent breakdowns for 6 months and save at least the cost of maintenance on energy bills. Backed by our 100% satisfaction guarantee. Annual tune-ups included in Comfort Club membership.
Indoor Air Quality
We offer whole-house air cleaning systems that remove over 97% of airborne particles. Solutions include HEPA filters, UV germicidal lights, and odor elimination systems. Products reduce allergens, bacteria, and viruses while improving HVAC efficiency. Systems include the MicroPower Guard and Coil Scrubber technologies. Improves respiratory health and extends equipment lifespan.
Comfort Club Membership
Annual membership includes two precision HVAC tune-ups, priority service scheduling, and exclusive discounts. Members receive 24/7 emergency service with no after-hours fees. Includes system health monitoring and maintenance reminders. Provides cost savings through preventive care and extended equipment lifespan.
Questions
What HVAC services do you offer in Hampton Roads?
We provide complete HVAC services including installation, repair, precision tune-ups, and indoor air quality solutions for residential customers in Hampton Roads.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair with no extra charges for after-hours service.
What is your on-time guarantee?
If we're even a minute late, your repair is free. We've maintained this guarantee since 1979.
Do you offer financing options?
Yes, we offer flexible financing options with approved credit for HVAC installations and major repairs.
What areas do you serve?
We serve all Hampton Roads communities including Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, and Newport News.
How can I schedule HVAC service?
Call 757-868-7600 anytime or schedule online through our website for immediate assistance.
Reviews (3)
Bobby Ray Kinskey
Mar 14, 2023 Report
Was able to call One Hour Heating & Air Conditioning yesterday for A/C maintenance and coil cleaning and Mr. Nate Everhart serviced it today , cleaning both coils ! Great company team response time . Nate Everhart taught me more about my Trane Unit even having an HVAC & Recover License from the US Army & EPA myself , but not being Trane trained . Nate installed Start Assist for my unit today that if I knew the right part number and power torque needed would have had on unit from day one three years ago when unit was brand new.

Unit should last longer by avoiding hard starts on the compressor . Joined Comfort Club today for 14.95 a month were they will tune up & clean unit once a year & discount parts & repairs . Nice People , Very Polite & On Time & Fine Workmanship ! Thank You Very Much for the free servicing today as I transitioned from out of business company that installed Trane unit V/r
Justin Blake
Feb 25, 2023 Report
Well we got a mold test done in our house that we recently bought (due to everyone being sick all the time). The mold test came back with you guessed it mold specifically in our ventilation system. We have only been here for a few months now so lucky us
I did a quick google search of companies in the area and this one had the most and highest reviews so I picked them. The same day I called they sent a service tech out to my house.

His name was Paul and he was super thorough he didnt come in and say this is how much we charge to clean duct work. He looked at my entire setup so much so I thought we had gotten off track (I was wrong lol). My system had been completely thrown together none of the duct work was correctly sized or installed for that matter. The coil was sized for a smaller unit and was unable to work correctly whatsoever.

Which made sense because our house was 78 degrees all summer. Long story short I got a quote the next day from another gentlemen I think his name was Austin. We had a long discussion about where I was at financially and how much I wanted to spend/finance. He respected my wishes and didnt try to sell me on anything more than what I wanted. The service team came to the house the next day. And ripped out/installed all new duct work.

They restored service in the same day and tied up the loose ends on the following day. The duct they installed was at least twice the size of what was installed, which shows how inadequate our setup was. Nick, Zack, and Jayden worked diligently on our home and now its the most comfortable it has been since we have been there and free of mold. The service team was amazing we have a special needs son and they always made sure they locked the gate behind them.

They were good with our dogs. Truly was a great experience 10/10 recommend this company. They also have pretty solid finance options if you need them, not everyone has thousands on hand to make the system right. I wont go anywhere else in the future. Thanks yall
Robert Cabe
Sep 20, 2022 Report
Excellent company to do business with, prompt, polite and very knowledgeable. Entire staff, especially the sales and service departments are to notch.