Business Details
Secure Print, Mail, and Electronic Document Solutions
Datamatx has been a leader in secure print, mail, and electronic document solutions since its founding. Our state-of-the-art facilities handle high-volume demands while maintaining the highest data security standards in the industry. We specialize in customized customer communications that combine traditional print and mail with digital presentment and payment options. Our team's expertise in USPS compliance and postage optimization helps clients reduce costs while ensuring timely delivery. With certifications including SOC 1/2, HITRUST CSF, and ISO 9001-based DXTQM, we demonstrate decades of experience in document security and quality management.Our commitment to innovation allows clients to transform static documents into revenue-generating opportunities through color printing, targeted messaging, and multi-channel delivery. As the first USPS Platinum Full Service Certified mailer, we combine technical expertise with operational excellence to deliver mission-critical documents securely and efficiently.
Services
Design and Print Services
Document Mail Distribution
eBusiness Services
eDELIVERY
ePAYMENT
Highlights and features
- High-volume state-of-the-art facilities for demanding production needs
- Highest level of data security certifications in the industry
- USPS Platinum Full Service Certified mailer with postage optimization expertise
- ISO 9001-based quality management system implementation
- Multi-channel document solutions combining print, digital, and payment options
Associations and certifications
- SOC 1 Type II
- SOC 2 Type II
- HITRUST CSF Certified
- HIPAA Compliant
- NIST 800-53
- IRS Pub 1075
- ISO 9001-based DXTQM
- USPS Platinum Full Service Certification
Services
Design and Print Services
Our customized print services transform static documents into revenue-generating opportunities through full-color production, targeted messaging, and cost-effective color implementation. We combine traditional print with omni-channel campaigns to increase customer engagement while maintaining strict data security. Our MICR check production operates in secure environments with digital signature storage for financial institutions and credit unions.
Document Mail Distribution
We provide optimized mailstream solutions with USPS Platinum Full Service Certification, offering postage discounts and delivery optimization. Our services include Intelligent Mail barcode tracking, Move Update compliance, and ACS service for address accuracy. This ensures maximum postal efficiency while reducing undeliverable mail costs for businesses with high-volume mailing needs.
eBusiness Services
Our electronic presentment and payment platform enables secure digital document delivery through email templates, customer portals, and PDF attachments. The system includes payment tracking, credit card/ACH processing, and document archive capabilities. This solution reduces postage costs while meeting customer preferences for digital communication across multiple industries.
eDELIVERY
This service provides electronic invoice delivery through multi-channel platforms, including single sign-on and hosted solutions. It enables businesses to meet customer preferences for digital communication while maintaining compliance with security standards. The system integrates with existing billing processes for seamless transition to electronic delivery.
ePAYMENT
Our payment processing solution offers secure online bill payment with PCI-DSS compliance. It includes payment tracking capabilities and integrates with existing billing systems. The platform supports both credit card and ACH payment methods while maintaining the highest security standards for financial transactions and customer data protection.
Questions
What document security certifications does DATAMATX hold?
We maintain SOC 1/2 Type II, HITRUST CSF, HIPAA, and ISO 9001-based DXTQM certifications, along with USPS Platinum Full Service Certification for mail security.
Can you handle both print and digital document solutions?
Yes, we offer integrated solutions combining traditional print/mail with electronic presentment and payment options to meet customer communication preferences across all channels.
How do you help businesses save on postage costs?
As a USPS Platinum Certified mailer, we optimize mail streams using IMb barcode technology, Move Update compliance, and address accuracy services to maximize postal discounts.
What industries do you serve?
We specialize in financial services, healthcare, insurance, utilities, and collections industries with customized communication solutions that meet specific regulatory requirements.
Do you offer document archive and retrieval?
Yes, our archive system provides quick document retrieval in multiple formats with true fidelity, reducing call center costs and improving customer service efficiency.
How do you ensure address accuracy for mailings?
We use IntelliAddress Optimization with NCOALink integration and ACS service to maintain 100% Move Update compliance and reduce undeliverable-as-addressed mailpieces.
