Business Details
29 Years
experience
Trusted Office Equipment & Document Solutions in Smyrna, GA
Gordon Document Products has been a trusted provider of document management solutions for over 28 years. As a family-owned business, we specialize in copier and printer leasing, document management systems, and comprehensive service support for businesses of all sizes. Our team of factory-certified technicians delivers rapid response times and expert training on Konica Minolta multifunction devices, wide-format printers, and advanced scanning solutions. We prioritize proactive service through our proprietary monitoring software, which tracks equipment performance and toner levels to prevent disruptions. With a focus on Atlanta and surrounding communities, we offer tailored solutions that reduce operational costs while improving document workflow efficiency. Our commitment to environmental responsibility aligns with EPEAT-certified equipment standards, and our document management systems help organizations transition from paper-based processes to secure digital platforms.Through free workflow assessments, we identify opportunities to streamline document production, enhance data security, and reduce physical storage needs. Our clients benefit from 24/7 technical support, competitive leasing options, and a proven track record of industry recognition. By combining cutting-edge technology with personalized service, we ensure businesses maintain reliable document infrastructure that scales with their evolving needs. Our mission remains centered on relieving clients of document-related stress through innovative solutions and exceptional customer care.
Services
Copier Leasing
Managed Print Services
Document Management
Wide Format Printing
Scanning Solutions
Toner Supply
Equipment Repair
Workflow Assessment
Details
- Year established: 1997
Highlights and features
- Family-owned business with 28 years of local expertise
- Factory-certified technicians for Konica Minolta equipment
- Proactive maintenance with automated toner monitoring
- Custom document management systems for all business sizes
- 24/7 rapid-response technical support available
Services
Copier Leasing
We offer flexible leasing options for Konica Minolta copiers and printers tailored to businesses of all sizes. Our solutions include black-and-white and full-color devices with advanced features like mobile printing and automated document workflows. Factory-trained technicians ensure proper installation and provide ongoing maintenance to minimize downtime while optimizing document production efficiency.
Document Management
Our document management systems convert paper records to secure digital formats with cloud storage access. Features include role-based permissions, version control, and keyword search capabilities. We implement solutions that reduce physical storage costs by up to 70% while improving compliance through audit trails and automated retention policies for businesses in regulated industries.
Wide Format Printing
Specialized wide-format printing solutions handle technical documents, banners, and specialty media up to 65 inches wide. Our EFI H1625 LED printers deliver high-quality output with white ink capabilities for packaging prototypes and signage. We provide leasing options and maintenance support for architectural firms, engineering companies, and marketing agencies requiring precise large-format output.
Managed Print Services
Our proactive managed print services use proprietary software to monitor equipment performance and toner levels in real time. This predictive maintenance approach reduces unexpected failures by 60% while optimizing supply ordering. We handle everything from device placement to usage analytics, allowing businesses to focus on core operations without document workflow interruptions.
Scanning Solutions
High-speed scanning services convert paper records to searchable digital archives using Fujitsu ScanSnap technology. Our solutions include automated optical character recognition (OCR) for 20 pages-per-minute processing with secure SharePoint integration. We provide both equipment leasing and full-service digitization for organizations transitioning from legacy paper-based systems to modern document management platforms.
Questions
What types of businesses do you serve?
We work with organizations of all sizes across Atlanta, from small family-owned businesses to large corporate headquarters needing enterprise document solutions.
Do you offer equipment maintenance plans?
Yes, our proactive maintenance includes automated toner monitoring, scheduled servicing, and 24/7 emergency repair options for all leased equipment.
Can you help with document security?
Our document management systems include role-based access controls, audit trails, and encrypted cloud storage to protect sensitive business information.
What brands do you support?
We specialize in Konica Minolta multifunction devices and EFI wide-format printers, with certified technicians for all supported equipment.
How quickly do you respond to service requests?
Our 'In a Flash' service commitment means technicians typically respond to urgent issues within 2 hours of receiving your call.
Do you provide workflow assessments?
Yes, we offer free company-wide workflow assessments to identify document process inefficiencies and recommend customized optimization solutions.
