Business Details
48 Years
experience
Professional Carpet & Janitorial Services Oakland
Since 1978, Customer First Carpet Care & Building Services has been Oakland's trusted provider of comprehensive cleaning solutions. Our team of certified professionals specializes in both residential and commercial janitorial services, carpet cleaning, upholstery restoration, and area rug care. We hold the Institute of Inspection Cleaning and Restoration Certification #91843, ensuring our methods meet industry standards for fabric care and building maintenance. With decades of experience serving Oakland and surrounding areas, we prioritize customer satisfaction through transparent communication, environmentally friendly practices, and 100% satisfaction guarantees on all work performed.Our HomeAdvisor Elite partnership reflects our commitment to excellence in every service we deliver. From pet stain removal to office building maintenance, we combine technical expertise with personalized attention to maintain long-term client relationships built on trust and reliability.
Services
Carpet Cleaning
Upholstery Cleaning
Commercial Janitorial
Pet Stain Removal
Area Rug Cleaning
Details
- Year established: 1978
Highlights and features
- Certified by the Institute of Inspection Cleaning and Restoration since 1978
- 100% satisfaction guarantee on all cleaning services
- Specialized equipment for deep carpet and upholstery cleaning
- Eco-friendly cleaning methods and products
- Serving Oakland businesses and residents for over 45 years
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification #91843
What people say
Great job cleaning carpets
Prompt and friendly service
Brand new sofa appearance
Highly recommend
Reliable and trustworthy
Services
Carpet Cleaning
Our truck-mounted carpet cleaning system removes deep-seated dirt, stains, and odors using hot water extraction. We specialize in high-traffic area restoration and complete residue removal through neutralizing rinses. Environmentally friendly solutions protect your carpets while ensuring thorough cleaning that extends their lifespan.
Upholstery Cleaning
Low-moisture cleaning systems safely restore upholstery fabrics including microfiber, acrylic, and polyester. Our technicians remove stains and odors without damaging delicate materials, leaving furniture dry and refreshed. Special attention to manufacturer specifications maintains warranties while improving appearance and hygiene.
Commercial Janitorial
Comprehensive building maintenance services for offices and retail spaces include floor care, window cleaning, and specialized carpet/upholstery treatments. Certified staff handle routine cleaning and deep-cleaning projects with minimal business disruption. Customizable schedules accommodate one-time or recurring service requirements.
Pet Stain Removal
Advanced enzymatic treatments break down pet urine crystals and eliminate lingering odors at their source. Our process removes visible stains while neutralizing ammonia compounds that attract animals to repeat marking. Safe for carpets and subflooring materials without compromising fabric integrity.
Area Rug Cleaning
Specialized cleaning for oriental and area rugs combines gentle stain removal with thorough deodorization. We protect delicate fibers during deep cleaning that restores appearance without damaging weaves or dyes. On-site and off-site cleaning options available for oversized or heavily soiled rugs.
Questions
What areas do you service?
We serve Oakland, Berkeley, San Francisco, Fremont, and Castro Valley, CA with both residential and commercial cleaning services.
Are your technicians certified?
Yes, our team holds Institute of Inspection Cleaning and Restoration Certification #91843 for professional carpet and upholstery cleaning.
Do you offer pet stain removal?
We specialize in complete pet stain and odor elimination using enzymatic treatments that break down urine crystals at their source.
What are your service hours?
Monday-Friday 8:30am-4:30pm (winter) or 8:30am-6:30pm (summer), with Saturday appointments available by request.
Do you guarantee satisfaction?
All work includes a 100% satisfaction guarantee - we'll return to address any concerns until you're completely satisfied.
