Business Details
Your Trusted Health Food Store & Caf in Cincinnati
Susan's Natural World has been a trusted health-focused destination since the 1960s, serving Cincinnati and surrounding communities. Originally established as Thomas Health Foods, the business evolved under Susan Parker's leadership before transitioning to her nephew Matt Johnson in 2017. Our family-owned operation combines decades of industry experience with a commitment to quality, offering carefully curated supplements, organic products, and health-conscious meals. We prioritize ethical sourcing through partnerships with certified B Corporations and local producers, ensuring both product integrity and community impact.With over 27 years of management experience, Peggy Johnson leads our team in providing personalized guidance that empowers customers to make informed health choices. Our caf complements this mission by serving organic, plant-based meals made with locally sourced ingredients. Through three generations of ownership, we've maintained a consistent philosophy: helping individuals achieve wellness through natural solutions while fostering connections within our community.
Services
Health Supplements
Organic Groceries
Caf Meals
Wellness Consultations
Local Produce
Highlights and features
- Family-owned since 1960 with three generations of health industry expertise
- Curated selection of certified organic and locally sourced products
- Personalized health guidance from experienced wellness professionals
- On-site caf serving organic, plant-based meals daily
- Commitment to ethical sourcing through certified B Corporation partnerships
Services
Health Supplements
We offer premium dietary supplements carefully selected for quality and efficacy. Our inventory includes vitamins, minerals, herbal extracts, and specialty formulas from trusted brands. Each product undergoes rigorous evaluation for ingredient transparency and manufacturing standards. Our knowledgeable staff provides personalized recommendations to support individual wellness goals.
Organic Groceries
Our store features a comprehensive selection of certified organic groceries and specialty food items. We prioritize locally sourced produce and ethically produced goods from small-scale vendors. Shoppers find gluten-free, vegan, and non-GMO options alongside conventional staples. Regular product education sessions help customers make informed nutritional choices.
Caf Meals
The Natural World Caf serves made-to-order organic meals and beverages daily. Our menu features plant-based, gluten-free, and vegetarian options prepared with locally sourced ingredients. Specialized drinks include cold-pressed juices and smoothies made from 100% organic produce. The caf provides both quick takeout and dine-in wellness-focused dining experiences.
Wellness Consultations
Our experienced team offers personalized wellness consultations covering nutrition, supplement regimens, and lifestyle modifications. Services include product education, dietary planning, and health goal assessments. We maintain ongoing customer support through follow-up consultations and wellness workshops. This service emphasizes evidence-based natural health solutions.
Local Produce
We source seasonal produce from regional organic farms and maintain our own on-site garden. Our inventory includes pesticide-free fruits, vegetables, and herbs grown using sustainable practices. Customers receive growing information and preparation tips with each purchase. The program supports local agriculture while ensuring product freshness and quality.
People
Matt Johnson
Owner
Third-generation health food industry professional with 17 years of retail experience. Purchased Susan's Natural World in 2017 after managing Dayton-area stores. Focuses on community wellness education and ethical business practices.
Mandi Johnson
Co-Owner
Joined the business in 2017 after 20 years in early childhood education. Manages supplement inventory and customer wellness programs. Specializes in natural prenatal nutrition and organic gardening practices.
Peggy Johnson
Store Manager
27-year veteran of the natural health industry. Managed daily operations since 1996. Provides expert product knowledge and maintains supplier quality standards while mentoring staff on customer service excellence.
Maliah Johnson
Cafe Manager
Third-generation team member with 8 years of industry experience. Oversees caf operations and product testing. Combines nutrition science with culinary creativity to develop healthy menu options.
Questions
What makes Susan's Natural World different from regular grocery stores?
We specialize in carefully vetted natural and organic products with a focus on ethical sourcing. Our staff provides personalized wellness guidance that goes beyond typical retail service.
Do you offer health consultations?
Yes, our experienced team provides personalized wellness consultations covering supplement regimens, nutrition planning, and natural health solutions.
What are the café's operating hours?
The café serves Monday-Friday 11:00 AM-5:30 PM, Saturday 10:00 AM-5:30 PM, and Sunday 12:00 PM-4:30 PM.
Can I special order products not on shelves?
Yes, we accommodate special orders for health products and groceries when possible. Contact our staff for availability and ordering details.
How do you ensure product quality?
We partner with certified B Corporations and small ethical producers. Each supplier undergoes rigorous evaluation for ingredient transparency and manufacturing standards.
Is the produce truly organic?
Yes, our produce section features certified organic fruits and vegetables from trusted local farms and verified sustainable sources.
