Business Details
50+ Years
experience
Emergency
services
Trusted Public Insurance Adjusters Since 1922
National Fire Adjustment has been a trusted advocate for policyholders since 1922, specializing in commercial, residential, and governmental insurance claims adjustment. Our team of licensed adjusters and forensic accountants provides expert representation to ensure fair and equitable settlements for clients navigating complex insurance processes. With a legacy spanning four generations, we combine deep industry experience with cutting-edge technology to handle losses ranging from localized incidents to large-scale catastrophes.Our commitment to client advocacy is reflected in our nationwide presence, with offices across the U.S. and Canada, and our recognition as pioneers in computerizing claims processing. We maintain core values of professionalism and transparency while adapting to modern challenges, including hurricane preparedness and business interruption recovery.
Services
Commercial Claims
Residential Claims
Governmental Claims
Business Interruption
Catastrophe Response
Condo Association Claims
Forensic Accounting
Policy Review
Disaster Recovery
Insurance Consulting
Details
- Year established: 1922
Highlights and features
- We have 100 years of experience in policyholder advocacy.
- Our team includes licensed adjusters and forensic accountants.
- We handle losses from localized incidents to nationwide catastrophes.
- We operate offices across the U.S. and Canada.
- We pioneered computerized claims processing in the industry.
Services
Commercial Claims
We represent commercial clients in insurance claims, specializing in business income coverage and complex loss scenarios. Our forensic accountants analyze damages while our catastrophe unit handles large-scale events like hurricanes and fires. Clients benefit from tailored solutions for policy-specific challenges across industries.
Residential Claims
Our experts assist residential policyholders with claims involving single-family homes, condos, and apartments. We clarify policy coverages and exclusions while managing negotiations with insurers. Specialized support includes condo association bylaw analysis and interior damage assessment for unit owners.
Catastrophe Response
Our dedicated Large Loss Unit responds to natural disasters including hurricanes, floods, and earthquakes. With adjusters deployed nationwide, we handle multi-million-dollar claims from initial assessment through settlement. Services include expedited damage documentation and coordination with insurance carriers during high-impact events.
Business Interruption
We specialize in business income claims following operational disruptions. Our team quantifies lost revenue and extra expenses while navigating policy terms. Clients receive strategic guidance on maintaining cash flow during rebuilding through accurate loss substantiation and settlement negotiation.
Policy Review
Our adjusters conduct comprehensive policy reviews to identify coverage gaps and exclusions. This service helps clients understand their rights during claims while preparing for potential losses. We focus on policy-specific language to maximize recoverable amounts under existing insurance contracts.
People
Ronald J. Papa
President
Third-generation leader with over 40 years in public insurance adjusting. Served as NAPIA president and received industry awards for professional contributions. Oversees corporate strategy and client relations.
Jodie A. Papa
Executive Vice President
Licensed adjuster managing operations and client advocacy. Elected NAPIA president in 2020, focusing on policyholder education and hurricane preparedness initiatives. Leads national outreach programs for disaster response.
Katherine M. Papa
Vice President
Licensed adjuster specializing in commercial claims and catastrophe coordination. Third-generation family member with expertise in large-loss settlements across industrial and institutional sectors.
John E. Donnelly
Executive Director
Senior adjuster with specialization in complex commercial losses. Manages large-loss claims and provides expert testimony in insurance disputes. Over 25 years of experience in forensic claims analysis.
Christopher D. Porter
General Counsel
Licensed attorney and adjuster handling legal aspects of insurance claims. Focuses on policy interpretation, dispute resolution, and regulatory compliance for both commercial and residential claims.
Questions
What types of insurance claims do you handle?
We handle commercial, residential, and governmental claims including business interruption, natural disasters, and property damage.
How does your catastrophe response work?
Our dedicated unit deploys licensed adjusters nationwide within hours, providing immediate documentation and settlement negotiation for large-scale losses.
Can you help with condo association claims?
Yes, we analyze bylaws and insurance policies to determine responsibility boundaries between associations and individual unit owners.
Do you assist with policy interpretation?
Our team reviews policy language to clarify coverages and exclusions, helping clients understand their rights during claims.
How are business income losses calculated?
We use forensic accounting to quantify lost revenue and extra expenses, ensuring accurate settlements under business income coverage.
What areas do you serve?
We operate nationwide with offices in NY, FL, NJ, CT, PA, ME, and Ontario, Canada, handling losses wherever they occur.
Videos
