Business Details
26 Years
experience
Emergency
services
Expert Dry Cleaning & Laundry Services in Buffalo, NY
Urban Valet Dry Cleaners began as a small business with two employees dedicated to quality and customer service. Over 25 years, we've grown into a full-service cleaner with a team of 45+ professionals, providing prompt and reliable cleaning and restoration services in Buffalo, NY. Our commitment to innovative methods, cutting-edge technology, and exceptional customer support has made us a trusted name in the region.We prioritize personalized service, transparent pricing, and eco-friendly processes, ensuring every garment and household item receives meticulous care. Our free pickup and delivery service saves clients time, while our satisfaction guarantee reflects our confidence in delivering flawless results.
Services
Dry Cleaning
Laundry Service
Alterations
Home Goods Care
Onsite Services
Restoration Services
Wedding Dress Cleaning
Details
- Year established: 2000
Highlights and features
- We offer 25+ years of experience in dry cleaning and restoration services.
- Our free pickup and delivery service saves you time and effort.
- We guarantee satisfaction with re-cleaning or full refunds for unsatisfactory results.
- We use eco-friendly detergents and advanced cleaning technologies for superior results.
- Our team of 45+ professionals provides personalized service for every client.
What people say
Fast, Reliable Services
Free Pickup & Delivery
Expert Alterations
Eco-Friendly Methods
Satisfaction Guarantee
Services
Dry Cleaning
Our dry cleaning service uses solvent-based and eco-friendly wet cleaning methods to remove stains while preserving delicate fabrics. We handle suits, formal wear, and specialty items like leather and suede with Kreussler detergents. Expert technicians follow care labels meticulously to prevent shrinkage and color bleeding, ensuring garments look pristine after treatment.
Laundry Service
This time-saving service includes pickup, washing, drying, and folding of everyday clothing. Our team uses high-quality eco-friendly products to maintain fabric softness while eliminating odors. Available through a monthly subscription plan, it caters to busy professionals and families seeking convenience without compromising on cleanliness and care standards.
Alterations
Our expert seamstresses perform precise alterations including hemming, tapering, and waist adjustments. We repair seams, replace zippers, and handle complex modifications for both casual and formal wear. The service extends to vintage garments and designer pieces, ensuring perfect fit and functionality while maintaining original design integrity.
Home Goods Care
We clean and restore household textiles including area rugs, curtains, bedding, and leather items. Our process removes allergens and odors while preserving material quality. Specialized techniques handle delicate linens, patio cushions, and specialty items like heirloom quilts, with free storage available for qualifying cushion orders.
Wedding Dress Cleaning
This service includes comprehensive inspection, gentle cleaning, and preservation of wedding gowns. We remove makeup, food stains, and perspiration residues using eco-friendly solutions. The process includes repairs, acid-free packaging, and UV-protected storage to maintain the dress's condition for long-term preservation.
People
Eric Pyne
President
With over 20 years of leadership, Eric oversees operations and strategic growth while maintaining commitment to quality standards established at the company's founding.
Sarah Santoro
Buffalo Store Manager
As Buffalo Store Manager with 10+ years of experience, Sarah ensures daily operations meet the company's high service standards while managing client relationships.
Beth Scheffler
Customer Service Manager
With a decade of service, Beth manages quality assurance and customer inquiries, coordinating billing, community sponsorships, and fire/water restoration responses.
AnneMarie Cascioli
Seamstress
A skilled seamstress with 3+ years of experience, AnneMarie specializes in garment repairs and alterations, ensuring precise execution of every stitching requirement.
Questions
What areas do you serve for pickup and delivery?
We serve Buffalo, Amherst, East Aurora, Hamburg, Lancaster, and Orchard Park with free pickup and delivery services.
Do you offer wedding dress preservation services?
Yes, we provide complete wedding dress cleaning and preservation with acid-free packaging and UV-protected storage options.
What payment options are available?
We accept major credit cards and offer monthly subscription plans for regular laundry services.
How does the satisfaction guarantee work?
If unsatisfied, return items within 5 days for free re-cleaning or receive a full refund (excluding pre-damaged items).
Are emergency restoration services available?
Yes, our 24/7 fire/water damage restoration team responds immediately to residential and commercial emergencies across Western New York.
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