Business Details
50+ Years
experience
Trusted Dry Cleaning & Laundry Services in Western New York
Founded in 1929 by Charles Lee, North East Cleaners has evolved from a single laundry in Rochester, NY, to a trusted regional leader in dry cleaning and laundry services. Our legacy of excellence began with Charles Lee's first store and continued through strategic expansions, including the acquisition of Big Four Cleaners in 1997. Today, we operate eight locations across Western New York, employing over 50 dedicated professionals committed to maintaining the highest standards of quality and service. Our team combines decades of industry experience with state-of-the-art facilities to deliver reliable, customer-focused solutions.We specialize in dry cleaning, laundry, alterations, and specialized services for garments and household items, serving both residential and commercial clients. With free pick-up and delivery available in most areas, we prioritize convenience without compromising on precision. Our membership in professional organizations underscores our commitment to industry best practices and continuous improvement. As a family-owned business for generations, we remain dedicated to the values of integrity, craftsmanship, and community service that have defined us for nearly a century.
Services
Drycleaning
Laundry
Alterations
Linen Rental
Draperies
Free Pick-Up
Delivery
Wedding Gowns
Area Rugs
Gift Certificates
Details
- Year established: 1929
Highlights and features
- Family-owned since 1929 with generational dry cleaning expertise
- Free pick-up and delivery available in most Western New York areas
- Eight convenient locations serving Buffalo and surrounding communities
- Specialized care for delicate garments, leathers, and wedding gowns
- Over 50 experienced professionals maintaining consistent quality standards
What people say
Knowledgeable staff
Convenient locations
Reliable service
Wedding gown care
Free delivery
Services
Drycleaning
Professional dry cleaning for all fabric types using advanced techniques. Our experts handle delicate materials like silk, rayon, and leather with specialized care. Customers receive consistent, high-quality results for garments including suits, dresses, and coats.
Alterations
Precision alteration services for perfect garment fit. We offer hemming, seam adjustments, and zipper replacements with expert craftsmanship. Our tailors accommodate both simple modifications and complex garment reconstructions for men's and women's clothing.
Free Pick-Up
Complimentary pick-up and delivery service available in most Western New York areas. Customers enjoy convenient two-day weekly service without additional charges, maintaining the same high-quality standards as in-store service.
Linen Rental
Commercial linen rental solutions for restaurants and hospitality businesses. Our inventory includes tablecloths, napkins, and specialty linens with regular delivery and pickup included in service packages.
Wedding Gowns
Specialized cleaning and preservation for wedding gowns and formal wear. Our technicians use gentle methods to maintain fabric integrity and embellishments, ensuring long-term preservation of important garments.
People
Terrence Lee
Co-Owner
Co-owner with over 40 years of experience in dry cleaning operations. Oversees daily operations and quality control at all eight locations while maintaining family commitment to customer satisfaction.
Michael Lee
Co-Owner
Co-owner responsible for business development and facility management. Continues family tradition of innovation in dry cleaning technology while maintaining core values established in 1929.
Questions
What areas do you serve for free pick-up and delivery?
We serve Buffalo, Amherst, Williamsville, Kenmore, Niagara Falls, and most surrounding Western New York areas with free pick-up and delivery services.
Do you handle specialty items like wedding gowns?
Yes, we provide specialized cleaning and preservation services for wedding gowns and formal wear using gentle techniques that maintain fabric integrity and embellishments.
What are your regular business hours?
Our standard hours are Monday-Thursday 7am-6pm, Friday 7am-6pm, and Saturday 8am-5pm. Some locations may have slight variations.
Can you alter both men's and women's clothing?
Yes, our tailors provide alteration services for both men's and women's garments including hemming, seam adjustments, and zipper replacements with expert craftsmanship.
Do you offer commercial linen services?
We provide linen rental and cleaning services for restaurants and hospitality businesses with regular delivery and pickup included in our commercial service packages.
How many locations do you have?
We operate eight convenient locations throughout Western New York, including Tonawanda, North Tonawanda, Williamsville, Kenmore, and Niagara Falls.
