Virtual Office Services in Lakewood, CO
For a fraction of the cost of employing your own technology and team, Contact One Call Center can step in and seamlessly merge with your existing firm to build a bigger, more versatile, efficient and professional business footprint for your firm. We're available 24 hours a day 365 days a year to handle your firm's requirements. You can sleep well knowing your clients are being taken care of how you want; promptly, professionally, courteously, and 24 hours a day.
read moreIn business since 1956, Contact One Call Center has supported clients' needs for over 50 years. Currently Contact One Call Center supports clients locally, nationally, and internationally on a 24/7 basis. Contact One Call Center's clients represent a wide variety of industry from plumbing to medical, real estate to IT, start-up to long established e-tailers. Regardless of the industry or the need, Contact One Call Center knows that the most important service we can provide is excellent service.
Medical Answering Service & Telephone
read moreContact One Call Center understands that the gathering and transmission of correct information is essential for the medical professional to be able to perform at their best. Contact One Call Center utilizes customizable scripts and databases based on the particular medical professional's needs that allow us to control the phone call to ensure the proper information is taken. Once taken our agents follow the medicals professional's clear and concise directions on how to deliver the call. Contact One Call Center represents a large pool of medical professionals and we understand that on-call information is essential to the successful delivery of important calls.
Appointment Scheduling Software
read moreWe give our customers the ability to book appointments online. We use a Web-based scheduling interface that allows our customers to schedule and manipulate appointments at will. All you need is an Internet connection to enjoy the benefits of online appointment scheduling and Contact One. Because all of our scheduling is done online we can handle single or multi-location organizations. In addition if you need us to manage your appointment scheduling during business hours, after hours, during peak times or on days when your business is closed we're here for you 24 hours a day, 7 days a week, 365 days a year.
Dispatching Outbound Call Center
read moreOur advanced technology and experienced staff combine to give us the ability to efficiently serve as a dispatcher for your field workers. We can link our system to your information base and make real-time adjustments to your worker's appointment schedules.
Telephone Call Screening at Contact
read moreWe'll maximize the efficiency of your time by setting up screening protocols to protect you from nuisance calls, move less-urgent calls to a more convenient time line and let the urgent calls get to you fast. For clients who use our live agent services, we can even set up effective voice prompts that allow your callers to get frequently requested information automatically before speaking to an agent, saving you even more money.