Griffths Kent J

My initial focus is to reduce the symptoms of my customers. This is done by giving hope, allowing for catharsis, getting affected parties together to negotiate their differences, etc. Once the person feels restored to baseline insight or behavior, a more cognitive or searching approach is used to determine what, if anything, he/she can learn in order to avoid future conflict and/or let go of the hurt or shame. Empowerment takes place and the person feels in control of his/her life again.