Parker Wright Group
Training Courses in Bridgeport, CT
At Parker Wright we trust that Customer Service can and should be a strategic competitive advantage. Consider that most organizations supply services either primarily or in support of product. Therefore because of this significant position, Customer Service is now recognized as critical to the success of most organizations. To that end, we consult with our customers, facilitate customer service discussions among our community, educate through training and literature, and conduct research that promotes the strategic business case for advancement in customer service.
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About Us
read moreCornell Wright started both his career and his focus on customer service with IBM solving business problems for large manufacturing, insurance, and process organizations. Cornell is the author of 31 Coffee Breaks to a Better Organization and is a member of the business adjunct faculty at Housatonic Community College, Bridgeport, CT. Blake comes to PWG with over 35 years experience in P&C Insurance. Over the past 10 years, he was a D&I facilitator and consultant focused on dimensions of diversity, unconscious bias and micro-messaging.
read moreOur use of proprietary, electronic meeting models and facilitation expertise provides our clients with new levels of collaboration and team development.
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