Business Details
5 Years
experience
Expert Computer Repair Services in Grosse Pointe
Established in 2021, Grosse Pointe Geek has become Metro Detroit's premier destination for comprehensive computer repair solutions. Our team of certified technicians combines technical expertise with personalized service to address both residential and commercial IT needs. We specialize in hardware diagnostics, virus removal, data transfers, and network management, utilizing industry-leading tools to ensure optimal performance. With same-day service appointments and a commitment to environmental responsibility through hardware reuse, we deliver cost-effective solutions tailored to modern technology challenges.Our trained professionals complete 90% of repairs within two days, offering both in-store and remote support options. Backed by a membership program featuring discounted rates and unlimited labor coverage, we prioritize customer education and transparency throughout every service interaction. Located in Grosse Pointe, we serve the broader Metro Detroit area with flexible scheduling and a focus on building long-term client relationships.
Services
PC & Mac Repair
Virus Removal
WiFi Installation
Data Transfers
Hardware Upgrades
OS Reinstallation
Network Management
Remote Support
Computer Tune-Up
Printer Setup
Details
- Year established: 2021
Highlights and features
- Certified technicians complete 90% of repairs within 2 days
- Same-day service appointments available for urgent needs
- Environmentally responsible hardware reuse and recycling program
- Unlimited $15/month service plan covers all labor costs
- 20% discount for members on on-site service calls
What people say
Promptly resolved issues
Essential business partner
Reliable knowledge
Dependable service
Responsive support
Services
PC & Mac Repair
Our certified technicians diagnose and repair both PC and Mac systems. We address hardware failures, software conflicts, and performance issues while providing preventive maintenance recommendations. With same-day service availability and a 2-day repair guarantee, we minimize downtime for both personal and business users. Our technicians use specialized diagnostic tools to identify and resolve issues efficiently.
Virus Removal
We employ industry-leading security tools to eliminate viruses, malware, and ransomware threats. Our 14-scan detection process thoroughly cleans systems while preserving data integrity. Technicians implement protective measures to prevent future infections and educate users on safe computing practices. The service includes post-removal system optimization to restore performance.
WiFi Installation
Our experts configure home and business WiFi networks with optimal security and coverage. We handle router setup, device connectivity, and network optimization to ensure reliable internet access. Services include hardware recommendations, guest network configuration, and performance tuning. Technicians provide basic network usage guidance during installation.
Data Transfers
We securely transfer files between computers, external drives, and cloud storage solutions. Using specialized equipment, we ensure complete data integrity during migrations. Services include transferring operating systems, applications, and personal files while maintaining security protocols. Our process includes post-transfer verification and user orientation.
Hardware Installation
Our technicians install and configure computer hardware components including RAM, SSDs, graphics cards, and peripherals. We source quality parts and complete installations within two business days. The service includes compatibility testing, driver installation, and performance verification. We offer environmentally responsible disposal of old components.
Questions
What computer brands do you repair?
We service all major PC and Mac brands with technicians trained on both Windows and macOS platforms.
Do you offer remote support options?
Yes, we provide remote diagnostics and repairs for many common issues through secure connection technology.
What payment methods are accepted?
We accept cash and major credit cards for all services performed at our Grosse Pointe location.
Are same-day appointments guaranteed?
We offer same-day service when requested before noon, though complex repairs may require additional time.
Do you provide warranties on repairs?
All repairs include a 30-day labor warranty with extended coverage available through our service plan.
Can you help with network security?
Yes, we implement comprehensive security solutions including firewall configuration and network monitoring.
