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Business Details
Your Trusted Insurance Partner in Lansing, MI
At Rathbun Agency, we operate as an independently owned, locally focused agency dedicated to meeting the insurance needs of Michigan residents and businesses. With over 200 years of combined experience among our team, we specialize in providing tailored insurance solutions through partnerships with top-rated carriers. Our approach prioritizes personalized guidance, ensuring clients receive coverage that aligns with their unique circumstances while maintaining competitive pricing.

We emphasize community investment, supporting initiatives like the Leadership in Education Dinner with Communities In Schools of Michigan. As trusted advisors, we aim to simplify the complexities of insurance, offering expert consultation on risk management and policy selection. Our commitment extends beyond transactions, focusing on long-term relationships built on transparency, reliability, and a deep understanding of our clients' evolving needs.
Services
Auto Insurance Homeowner Insurance Business Insurance Life Insurance Commercial Insurance
Highlights and features
  • We have over 200 years of combined experience in the insurance industry.
  • Our team provides personalized insurance solutions tailored to individual needs.
  • We invest in community initiatives to strengthen local relationships.
  • We partner with top-rated insurance carriers for reliable coverage options.
  • As an independent agency, we prioritize client needs over specific carrier interests.
What people say
Expert guidance Tailored coverage options Community-focused approach Experienced team Competitive rates
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to protect drivers and vehicles across Michigan. Our policies cover liability, collision, and comprehensive risks while offering customizable options for specialized needs. With partnerships across top-rated carriers, we ensure competitive rates and personalized support for policy selection and claims processing.
Homeowner Insurance
Our homeowner insurance policies safeguard residential properties against common risks like fire, theft, and natural disasters. We offer customizable coverage options for both standard and unique dwellings, including additional protections for high-value items or specific regional hazards. Our team works with Michigan homeowners to balance comprehensive protection with cost-effective solutions.
Business Insurance
We deliver tailored business insurance solutions for Michigan companies of all sizes. Our offerings include general liability, property protection, and specialized policies for industry-specific risks. By partnering with multiple carriers, we help businesses find coverage that aligns with their operational needs while providing guidance on risk management strategies.
Life Insurance
Our life insurance options provide financial protection for families and dependents through term and permanent policy structures. We assist clients in determining appropriate coverage amounts and beneficiaries while explaining policy features like cash value accumulation and premium flexibility. Our goal is to ensure long-term financial stability for policyholders' loved ones.
Commercial Insurance
We offer comprehensive commercial insurance packages addressing liability, property damage, and operational risks for Michigan businesses. Our services include risk assessment consultations and policy customization for industries ranging from retail to manufacturing. By maintaining relationships with multiple carriers, we secure competitive rates and coverage that adapts to evolving business needs.
People
Ben Rathbun
Chief Executive Officer, Partner, Producer
With decades of industry experience, Ben Rathbun leads Rathbun Agency as CEO while maintaining active client relationships. He emphasizes consultative risk management and community engagement, ensuring the agency's growth aligns with its core values of trust and personalized service.
Laura Stoken
Partner, President
Laura Stoken serves as President and Partner, driving strategic initiatives and community partnerships. Her leadership focuses on expanding the agency's educational resources and fostering diverse talent development within the insurance industry through regional collaborations.
Marcy Rzepka
Producer
Marcy Rzepka brings specialized expertise in commercial insurance solutions. She recently completed advanced training at Cincinnati Insurance's Commercial Lines School, enhancing her ability to address complex business risk management needs across Michigan industries.
Jennifer Bates
Inside Sales Manager
Jennifer Bates manages insurance sales operations with a focus on client education and policy selection. Her role involves coordinating between clients and carriers to ensure efficient coverage implementation while maintaining Rathbun's service excellence standards.
Ricardo Morales
Operations and Marketing Specialist
Ricardo Morales oversees agency operations and marketing initiatives. He develops educational content about insurance complexities and manages community outreach programs that align with Rathbun's mission of local investment and client empowerment.
Questions
What types of insurance does Rathbun Insurance offer?
We provide auto, homeowner, business, life, and commercial insurance solutions tailored to Michigan residents and businesses through partnerships with top-rated carriers.
Why choose an independent insurance agency like Rathbun?
As an independent agency, we offer unbiased recommendations across multiple carriers, ensuring personalized coverage that matches your specific needs rather than pushing specific products.
Does Rathbun Insurance serve businesses outside Lansing?
Yes, we provide commercial insurance solutions across Michigan, with expertise in addressing regional business risks through customized coverage packages.
How does Rathbun Insurance support local communities?
We actively support initiatives like the Leadership in Education Dinner with Communities In Schools of Michigan and encourage employee participation in local charitable efforts.
Can I get insurance quotes online from Rathbun Insurance?
While we recommend consulting our team for personalized quotes, you can initiate the process through our website's 'Request Proposal' feature or contact us directly.
What experience does Rathbun's team have?
Our staff has over 200 combined years of insurance experience, including specialized training programs and advanced commercial lines education from carriers like Cincinnati Insurance.